Bad Blood

Another update from the Jungle….

unnamed-9Once upon a time, Rudy and Trish, a warlock and a witch, lived in a ranch-style suburban home next door to a werewolf named Jerry.  A few times a year Rudy put a hex on Jerry for tearing up Trish’s flower beds during the full
moon.  But usually they got on well at work and at home.unnamed-11

They all worked together at a big box store called Screams R Us, a Halloween themed business.  They often car pooled to work because they are environmentally conscious and wanted to reduce their carbon footprint.

unnamed-7Life is great until Ryan the leprechaun is hired at Screams R Us.  Ryan brags about his pot of gold at the end of the rainbow. He has iPhone photos of a pot of gold. Before long his co-workers are tired of him.  If he’s so rich, why the heck is he working at a big box store annoying them?

Aside from his endless bragging, Ryan is also a troublemaker. He encourages co-workers to speak freely.
Then he repeats every unkind comment, with his special brand of blarney, to the employee who is the subject of the commentsunnamed-10
He tells the vampire in the stock room that Rudy plans to set up a sunlamp to prove the vampire’s a fake. He tells Trish that Jerry thinks her dresses aren’t slinky enough and that’s why sales are down in her department. He tell Jerry that all his co-workers hate the way he sheds hair all over the break roounnamed-8m sofa.

Before a witch can twitch her nose magically, the entire workforce is plotting revenge against Ryan.  Rudy volunteers to put a hex on Ryan. Unfortunately the attempt fails when a teenaged customer walks into the magical snare and has a psychological episode that exposes his illegal drug use to his mother.  Trish creates an elixir that causes a skin rash and tries to spray it on Ryan while he works the cunnamed-12ash register. She misses Ryan and hits Jerry who now looks like he has mange.

The ogre who owns the business loses patience with all the tomfoolery because it’s affecting Halloween sales. He threatens to use his club on any employee who uses magic during business hours.  He tells Ryan that if there is one more complaint, he will be a smooshed leprechaun.
Ryan finally realizes that he is not popular with his co-workers.  So he digs into his pot of gold and gives each co-worker a gold piece in exchange for a truce until after Halloween.

Happy Halloween!

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

 

Join the HR Compliance Jungle today. Click here!

Follow us on Facebook Twitter!

Visit us at: http://www.complianceriskadvisor.com/

Click here for a copy of my free Ebook

I’m So Over This Election Thing

Another update from the Jungle….

unnamed-3Dawn is the HR manager for her company.  Five years ago, her title was HR Director. Then it was changed to Chief People Officer before changing again to Chief Talent Officer.  These days, she thinks her title ought to be Chief Therapist.

Dawn is seeing a steady stream of employees who are agitated by the impending unnamed-2election.  She’s investigated several complaints of discrimination and sexual harassment as everyone becomes hyper-sensitive in response to the latest election news headline. A recent example is Monica who complained of a hostile workplace and named Steve as the perpetrator.

unnamed-6Dawn’s investigation findings are underwhelming. It turns out that twice in as many days, Steve drank the last cup of coffee and didn’t start a new pot brewing. Monica thinks he did it deliberately to disrespect women by forcing a woman to brew a new pot. Steve says he was in a hurry and simply forgot. He says Monica hates him because he was promoted before her.  Dawn tells Monica and Steve in polite HR-speak to grow up.

Dawn’s investigation at least broke the monotony of listening to Helen, the Voice of unnamed-4Doom. Helen comes to Dawn’s office every morning with a coffee mug the size of a soup bowl, plops down in the spare chair and doesn’t leave until she needs a refill.  Helen is a worrier. Her latest worry is that the political arguments among co-workers will degenerate into fist fights. She says she doesn’t feel safe walking around the office.

unnamed-2Helen could hide in her cubicle actually doing her job and ignoring the political fights around her, suggests Dawn. Helen explains for five minutes exactly why that wouldn’t work for her. Dawn asks if Helen wants to use accrued vacation days to stay at home. Helen says she doesn’t have enough accrued leave to stay home for the next three weeks and drifts away for a refill.

Dawn’s sick of hearing about sex scandals, email scandals, and who’s fit for what office. She hates both of the presidential candidates and their negative ads. She can’t wait for it to be over.

What should Dawn do for the next three weeks?

  1. She can lock her office door and refuse to talk to her co-workers.
  2. She can try to ban political discussions in the work place.
  3. She can treat all employee comments about the election as white noise and tune it out.

The good news is that presidential elections are a 4-year phenomenon. Normal types of HR complaints will re-surface in three weeks.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Join the HR Compliance Jungle today. Click here!

Follow us on Facebook Twitter!

Visit us at: http://www.complianceriskadvisor.com/

Click here for a copy of my free Ebook

The Perfect Employee for the Job

Another update from the Jungle….

unnamed-23Alana always felt like a misfit, so when she started her own business, she decided to hire people like herself.  Alana’s company sells works of art ranging from paintings to furniture.  Oddballs seem to be more at home in the world of unique “art”.

Alana’s first hire was Suze, a part-time yoga instructor who also designs furniture. Suze’s stuff sells well enough to make up for her shortcomings as an employee. She refuses to answer the phone when trying a new contortionist stretch exercise.  She also hates talking about money to customers.unnamed-21

Trisha wears low-cut, sleeveless shirts to show off her extensive tattoos. Trisha is a painter. She refuses to talk to customers because she believes none of them truly appreciate her artistic vision.

Alana hired Evan and Elsie to actually sell stuff to customers.  Compared to Suze and Trisha they seem almost normal. Evan and Elsie grew up next door to each other in a typical American suburb. They had many youthful adventures, most of which are sealed in their juvenile records.  Evan and Elsie are living proof that screwing up doesn’t prevent gainful employment if you find a sufficiently gullible employer.

unnamed-18They instantly boosted sales due to their smooth handling of customers.  Art wasn’t the only thing they sold at Alana’s shop.  Evan and Elsie had a side business growing high quality marijuana.  To encourage sales, they invited customers to sample the good in the parking lot behind the shop.unnamed-19

Alana learned of their agricultural adventures when she noticed the parking was full but the store had no customers. She walked to the back of the store, through the storeroom and opened the back door. She almost fainted.

unnamed-22Shrieking like a banshee, she chased off the customers. Then she explained  to Evan and Elsie that de-criminalizing marijuana was not the same thing as legalizing it. She threatened
to fire them if they brought their wares to work again. And that’s when Alana began to think that establishing a few employee standards might be a good idea.

What are Alana’s options?

  1. She can fire the misfits and start over with “normal” people.
  2. She can drink an extra glass, or bottle, of wine and accept that she got the employees that she wished for.
  3. She can create a few basic HR policies on what she expects from her employees during their scheduled work hours.

The above scenario demonstrates what can happen when an employer fails to create realistic expectations for employees. A few basic HR policies can solve that problem.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

 

Join the HR Compliance Jungle today. Click here!

Follow us on Facebook Twitter!

Visit us at: http://www.complianceriskadvisor.com/

Click here for a copy of my free Ebook

How Do I Hate You? Let Me Count the Ways

Another update from the Jungle….

unnamed-16

Billy and Bobbye opened their business a year after they married.  They hired a couple of employees and everyone was happy.  Billy and Bobbye were proud of their success. Employees enjoyed the perks, like having the company cover 100% of health insurance premiums for employees and the Friday Afternoon Frazzle at a nearby brew pub.

unnamed-15But as the company expanded, new employees lacked the camaraderie of the ones who had helped build the business. Adding employees meant more personality conflicts and scheduling difficulties. Bobbye wanted to add some structure to the company by creating HR policies to ensure everyone understood what was expected of them.

Billy wasn’t ready to give up the entrepreneurial attitude of the early days so he shot down Bobbye’s ideas.  Their disagreement about the business spilled over into their marriage. Before long, they were taking potshots at each other every day.

unnamed-11Bobbye decided to change the brand of coffee for the office.  A day after the change, Billy walked in to the break room, saw the new brand name, and hurled the coffee can across the room into the garbage can.  Now Billy and Bobbye don’t talk to each other in the office. They relay messages through employees. Their employees used to call them B&B or B-squared. Now it’s Bombs Away.

All these spats are tanking the bottom line as deadlines are missed and quality crashes. Clients leave for calmer and more reliable service. To save money, Billy decides arbitrarily to reduce the number of unnamed-13employee perks, starting with the health plan. He tells employees they will have to begin contributing to the premium.  Cutting back on perksannoys the employees and Bobbye.

unnamed-17Even free beer at the Friday Afternoon Frazzle can’t attract most employees because they feel so uncomfortable around Billy and Bobbye. The least bright employees are choosing sides. The smarter employees are trying to stay neutral. The smartest employees have already bailed out for more stable workplaces.  On its present trajectory, the company will implode.

What should Billy and Bobbye do next?

  1. They can continue to fight until there is nothing left but the company’s debts.
  2. They can seek marriage counseling to save their marriage and possibly their company.
  3. They can agree to divorce and split the company’s assets as part of the divorce settlement.

In the actual situation, the feuding owners divorced and the wife bought her former’s husband’s interest in the business. Some employees helped with the transition while most left for other jobs.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Join the HR Compliance Jungle today. Click here!

Follow us on Facebook & Twitter!

Visit us at: http://www.complianceriskadvisor.com/

Click here for a copy of my free Ebook

I Don’t Have a Drinking Problem

Another update from the Jungle….

unnamed-4

Leo and Ted are managers at their company. They were hired at the same time and became friends.  They often ate lunch together and spent most afternoons at happy hour at their favorite sports bar.

Leo was promoted first. His division expanded rapidly and when he needed another manager, he asked for Ted.  Ted managed the fastest growing product line in Leo’s division. Naturally, Ted began thinking that his team should have a bigger budget. Leo said no. Ted went to happy hour alone to sulk.

In the next manager’s meeting, Ted interrupted Leo repeatedly until Leo ordered him to shut up.  After the meeting, Ted stomped into Leo’s office to complain. Leo ordered Ted to leave and Ted refused. In the ensuing shoving match, two chairs were broken, Ted got a fat lip and Leo had a bloody nose. After that, they went to separate bars for happy hour.

Ted decided to ask Leo’s boss to make his team a separate division on the grounds that hisunnamed-8 team managed a product line worth more than all the rest of the products managed by Leo’s division.  Luckily for Ted, he appealed to Oscar.

Oscar is a fan of Star Trek and he runs a modified Klingon Empire, where you advance over the body of your former boss.  He is happy to watch Leo and Ted scrap because if they are fighting each other they aren’t challenging Oscar for his job. Oscar grants Ted’s request.

unnamed-3Now Leo and Ted are trying to screw each other’s careers by sucking up to Oscar.  They suck up by inviting Oscar to happy hour.  Oscar appreciates having Leo or Ted cover his bar tab. But all these soggy nights mean that productivity is suffering as Leo and Ted slide into alcoholism.

Nan, the HR manager, is watching from the sidelines. She knows she should talk to the unnamed-9senior management team about Leo’s and Ted’s potential disability due to alcoholism.

What options are available to Nan?

  1. She can recommend that Leo and Ted be shipped off to rehab to dry out in hopes of saving their careers.
  2. She can gather information about their poor performances to build a case for firing them.
  3. She can wait to take action until a senior manager notices the problem.

In the actual case, each manager was encouraged to seek professional help for their alcoholism. Neither sought treatment. One manager eventually quit rather than be fired, while the other manager continued in his same role without any hope of a promotion. unnamed-7

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

 

Join the HR Compliance Jungle today. Click here!

Follow us on Facebook & Twitter!

Visit us at: http://www.complianceriskadvisor.com/

Click here for a copy of my free Ebook

 

 

Looking for Love!

Another update from the Jungle….

unnamed

  a womanscreen-shot-2016-09-16-at-2-08-32-pm named Trish was searching for true love. Like so many others, she found it at the office.  Her Prince Charming was John, Vin another division of the company.  John was also looking for true love having just wrapped up a nasty divorce with his former true love

unnamed-2Trish met John at the office Christmas Party and thought he was a jerk. She changed her mind at the summer picnic when she saw him playing with his kids and lobbing water balloons at other managers.  John looked like an Olympic athlete compared to some of the other managers.

So when John’s division needed a little extra help with a special project, Trish volunteered. By diligent effort, Trish made herself a star on John’s team and managed to catch his eye. A shared interest in the project led to a little flirting which led to long dinners and then to other extracurricular activities.

Alas, as with every fairy tale a curse fell upon the lovers.  John’s schedule kept him busy with out of town business trips and Trish began to feel neglected. John tired of her whining over the dinner wine about how his career meant more to him than she did, giving John nasty flashbacks to his ex-wife’s complaints.

unnamedAs in a fairytale, when a workplace romance fizzles people behave badly. John stopped responding to her emails and text messages. He also told Trish’s boss that Trish could never work in his division again because she was a lousy worker. Meanwhile, Trish’s performance nosedived as she realized her fairy tale was fizzling.

The final fizzle arrives when Trish hears through the grapevine that John is blacklisting her.  She’s convinced its retaliation for their affair. When her boss counsels her about her cratering performance, Trish remembers that he is John’s friend. Trish storms into Sue’s office to complain about sexual harassment and retaliation.

What options are available to Sue?

  1. She can slap the taste buds out of John’s mouth for being stupid since managers are expected to use their brains to make decisions at the office.
  2. She can recommend settling Trish’s claims to limit the damage caused by John’s violations of company policy.
  3. She can disguise the details and include them in her next popular bodice-ripper novel, which she hopes will earn her enough money to retire early.

unnamed-2In the actual situation, the manager was counseled for violating HR policies and wrecked his chances at a promotion.  The woman accepted a settlement of her claims and left the company still looking for true love.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Join the HR Compliance Jungle today. Click here!

Follow us on Facebook & Twitter!

Visit us at: http://www.complianceriskadvisor.com/

Click here for a copy of my free Ebook

 

No One Tells Me What to Do!

Another update from the Jungle….

Angie’s tearing her hair out trying to help the company owner, Tom. She’s the HR manager and some days it feels like a pretty thankless task.  Tom runs several businesses, including a janitorial service and a moving company.

Tom’s a good guy most of the time and truly wants to help his employees.  He loans money to employees who need a little help between payroll checks. He kept one employee on the health plan for six months while he recuperated from a cancer scare.  

2He hires people who have interesting back stories. His moving company crews include former gang members who are expert at moving other people’s property quickly and efficiently.  Steve, an employee of the janitorial company thinks Jim Beam is a sports beverage.  Tom periodically sends Steve to rehab to 1dry out and ensures that Steve is closely supervised while on the job.

But Angie knows there’s a dark side to Tom. If Tom decides you’ve screwed up, you’re out; never mind the progressive discipline policy.  Angie’s explained countless times that knee jerk reactions can lead to trouble. But Tom says no one is going to tell him how to run his businesses.

This morning, a man shows up in the lobby. He’s Mr. Beatty, an auditor from the Department of Labor’s Wage and Hour Division. He asks for the time and attendance records, job descriptions, and payroll records to verify that everyone is paid the appropriate hourly rate.

3Tom starts rumbling like an over-pressurized steam engine as he glares at Mr. Beatty.  Angie tries to head off disaster by inviting Mr. Beatty to wait in the conference room while she gathers the requested information. She offers coffee to Mr. Beatty but Tom nixes the offer.  Tom takes a deep breath, preparatory to blasting Mr. Beatty out of the universe.

What options are available to Angie?

  1. She can tell the Department of Labor auditor to look away while she kicks Tom in the shins for antagonizing the man who can shut down the company.
  2. She can flirt with the DOL guy in hopes of distracting him.
  3. She can excuse herself from the meeting and go call a recruiting company to begin shopping her resume to a new employer.     

The above scenario is a composite of several actual incidents. The DOL is increasing the number of compliance audits of employers.  HR representatives do their best to keep their employers “legal” but they can’t save employers who think the rules don’t apply to them.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Join the HR Compliance Jungle today. Click here!

Follow us on Facebook & Twitter!

Visit us at: http://www.complianceriskadvisor.com/

Click here for a copy of my free Ebook

Act Your Age!

Another update from the Jungle….

Jerry feels besieged and overloaded. He’s the CEO and he ought to be bragging about his business. Instead, he’s hiding in his office while he decides what to do next.

2It all started a couple of months ago when two supervisors had a misunderstanding. Brown nosing Bette and motormouth Mike thought the other was responsible for losing a key customer.  Their last face to face meeting degenerated into a yelling, name-calling mess where coffee cups were hurled across the table and a cheese Danish was smashed into the face of Bette’s assistant. Now they communicate strictly by email.

Since they’re supervisors, they’ve managed to drag their respective subordinates into the fight.  Soon 1everyone is communicating via emails that are full of adjectives more appropriate to the schoolyard or a political campaign. Their subordinates don’t even use the same bathrooms anymore to avoid talking face to face.

Jerry doesn’t notice any of the fighting. He’s busy talking to investors that he needs to finance a new product. Besides, he’s the CEO and people talk differently to him. His first inkling that all is not well is when several customers switch to competitors rather than renewing their contracts.

Jerry asks brown nosing Bette why the heck her team of salespeople let the customers get away. She blames motor mouth Mike’s technical team for not answering questions about the products which meant her team couldn’t answer customer questions. Jerry asks Mike what’s going on and he blames Bette’s team of dunces.

Jerry asks the HR manager, Liz, if she’s heard any complaints from co-workers about Bette and Mike.  Liz admits she has. Jerry asks why the heck she didn’t tell him. Liz is hurt; she’s doing her best.

3Liz shows him a series of email exchanges and that’s when Jerry learns the awful truth about Bette and Mike. He can feel the top of his skull popping off as his blood pressure rises. Now he’s sitting in his office trying to decide what to do.

What options are available to Jerry?

  1. He can fire Bette and Mike for showing the emotional development of pre-teens.
  2. He can empty the corporate bank account and “retire” to the Cayman Islands to drink rum.
  3. He can counsel Bette and Mike to act like grownups and work together for the company.     

In the actual situation, the employer chose the third option. The employer’s decision was based on an assessment of the supervisors’ capabilities and skills. The employer also needed to follow the company’s progressive discipline policy before firing employees.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Join the HR Compliance Jungle today. Click here!

Follow us on Facebook & Twitter!

Visit us at: http://www.complianceriskadvisor.com/

Click here for a copy of my free Ebook

I Can’t Take It Anymore!

Another update from the Jungle….

Kathy was a solid performer for her company until about a year ago.  She rarely missed work and she was always prepared for meetings.  Then she fell off a cliff.

Her clif2f had many causes. About a year ago, her mother began showing signs of dementia. Kathy’s siblings long since moved away, so Kathy’s been taking her mother to doctor’s appointments and filling out Medicare claims forms.  She’s reached the stage where she loathes the “plain English” of Medicare forms.

Her husband, Bob, is helping more after being laid off his job a few months ago. But Kathy’s mother no longer recognizes Bob and won’t leave the house with him.  That means his
biggest contribution is cooking most of their meals. Since this involved reorganizing all the kitchen cabinets, Kathy’s not convinced he’s helping her.

3Meanwhile, Kathy’s daughter moved home from college after her wine and pizza plan didn’t lead to a
viable college degree. She leaves dirty dishes in the sink and is surprised that this upsets Kathy.

1

About six months ago, Kathy began taking medication for depression and anxiety. The medication leaves her feeling like she’s underwater.  It affects her ability to concentrate. She now has the attention span of a three-year-old on a chocolate high.

Her boss is running out of patience with her sloppy work and blown deadlines. Of
course, he doesn’t know all the gory details because Kathy’s too embarrassed by her screwed up life to tell him. She always prided herself on her professional competence.

Today, her boss calls her in for another performance review. He’s angry about a blown deadline and considers firing Kathy. But that would mean finding and training a replacement. It would also mean losing Kathy’s years of knowledge of the company and its culture.

What options are available to Kathy’s boss?

  1. He can proceed to the next phase of the progressive discipline policy which is firing Kathy for poor performance.
  2. He can keep limping along and hope that Kathy’s personal life improves.
  3. He can ask the HR representative if there other options for resolving Kathy’s situation without firing her.     

The above scenario is a composite of several actual incidents.  As the population ages, more baby boomers are finding themselves caring for incapacitated parents and assisting unemployed adult children.  Businesses are not charitable organizations and they can’t fix their employees’ problems. But they can support employees by adopting flexible work schedules and creating referral lists to local organizations that provide eldercare and other social support programs.    

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Join the HR Compliance Jungle today. Click here!

Follow us on Facebook & Twitter!

Visit us at: http://www.complianceriskadvisor.com/

Click here for a copy of my free Ebook

Me! Me! Me!

Another update from the Jungle….

It’s Monday morning and Christine knows that sitting in rush hour traffic will be the high point of her day.  After that, she’ll suffer a fate almost like death as she sits through the monthly staff meeting. Ms. Piggy will be holding court as usual.

1Ms. Piggy is a co-worker who pretends to be a team player. Beneath the friendly smiles lurks a self-centered prima donna. She knows her life is so much more interesting than others. For the past six months, she’s been monopolizing the staff meetings with the same tale of a product vendor who can’t deliver the quality of work she demands.  

Initially, Christine and several other managers suggested ways for Ms. Piggy to solve her vendor problem. Ms. Piggy made it clear that their solutions would work fine for idiots like them, but not for her since her work is much more technically sensitive.  

Edward, the division head, doesn’t know how to handle Ms. Piggy.  He wasn’t promoted based on his people skills and he doesn’t want to get stuck in sticky people problems.   He would rather walk across hot coals barefoot or participate again in the pie eating contest at the company picnic.

Christine arrives at work and grabs a giant mug of coffee on her way to the conference room.  Edward 2slides into the chair at the head of the table and begins asking for updates. Everyone tenses as he reaches Ms. Piggy. Ms. Piggy begins her usual quick update with the usual digressions.  

Within a minute the energy level in the room plummets deeper than the Grand Canyon. The guy sitting next to Christine begins playing a game on his phone. Two managers begin reading their emails on their iPads.  Edward opens his mouth to cut off Ms. Piggy but she raises her voice and continues.  Christine slurps her coffee and tries to keep her head from exploding.

What options are available to Christine?

  1. She can fall to the floor pretending to have a seizure so that the meeting ends.
  2. She can leap to her feet shrieking “I can’t take it anymore. Shut up!”  
  3. She can suggest that they imitate business networking groups by timing responses so that the staff meetings finish on time and they avoid Ms. Piggy moments.     

The above scenario is a composite of too many meetings at too many companies.  HR can help managers avoid these ghastly events by training them how to give effective feedback to their subordinates on appropriate office behavior and by urging senior management to pay for coaching for managers who lack people skills.   

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Join the HR Compliance Jungle today. Click here!

Follow us on Facebook & Twitter!

Visit us at: http://www.complianceriskadvisor.com/

Click here for a copy of my free Ebook