HR Laws & Policies

There’s Got to Be a Better Way

Another update from the Jungle….

Bentley is the operations manager for his company.   He’s also the HR manager thanks to his boss.  Duncan owns the company, but he hates dealing with messy employee problems.  He bribed Bentley with a pay raise when he offloaded the employee problems on Bentley.

Since that fateful day, Bentley has done his best.  At first, HR was fairly easy despite Bentley’s complete ignorance of employment laws.  He fired Tim, a sticky-fingered employee who bragged to a co-worker about padding his expense account with fake receipts.   Firing Cindy for showing up at 9:30 am whenever Bentley and Duncan had morning meetings was also easy.  One of Cindy’s co-workers hated her guts for reasons Bentley didn’t ask and was happy to rat her out for lying on her timesheet. 

However, Bentley began to dread handling HR problems around the time he learned of the Sam, Wendy and Sue love triangle.  Wendy was a department supervisor who began having an affair with Sam, who was already dallying with Sue.  In a workforce of 35 people, it’s impossible to hide such a torrid soap opera.

Bentley learned of it the day he heard an awful screech and ran to the common area to find Wendy and Sue rolling around on the floor biting and clawing.  Bentley acquired a scratched cheek and a dented shin before he dragged them apart.  But trying to sort out the HR repercussions made Bentley realize he needed help.

Bentley asked about HR help during a meeting with their insurance agent. Their agent offered Bentley access to an online HR library provided free by the agency.  Bentley quickly learned that “free” access was costing him hours a week clicking through pages of regulations and guidance.  He had no idea which of them applied to a company of his size.

Bentley would love to off-load the HR responsibilities, but the only person offering to help is Brenda.  Bentley thinks she’s an insinuating weasel who likes power and he’ll be eternally damned before he lets Brenda get her sticky mitts on HR.  

What options does Bentley have?

  1. He can continue going with his “gut” and hope he’s doing the right thing. 
  2. He can ask his best friend who works for a giant corporation how they handle employee issues.    
  3. He can convince Duncan that they need a professional HR person who can help Bentley figure out what he needs to do as the HR manager. 

Small companies face a conundrum. They need a knowledgeable, trained HR person long before they can justify the payroll cost of adding an employee dedicated to HR.  Fortunately, small employers have many options for HR assistance available at varying price points.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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Bacon, Bags and Bayou

Another update from the Jungle…..

Gwen became the temporary manager of Wade’s department when he failed to return from a business conference in New Orleans.  While reviewing the expense reports submitted by several of Wade’s subordinates who also attended the seminar she noticed some odd charges on their company credit cards.

David bought industrial sized plastic trash bags with his company card.  He told Gwen that he hosted a party in his hotel room that got out of hand and he didn’t want to burden the housekeeping staff with the cleanup.  Tiffany said she bought a dozen bottles of household cleaners so that she could help David clean his room.

Jillian claimed that she needed to buy twenty rolls of duct tape to mail her seminar materials home, but Gwen didn’t see any postage charges. Ethan said he bought ten pounds of bacon because he often feels hungry in the middle of the night.  He declined to explain how he cooked bacon in his hotel room.

David, Jillian, Tiffany, and Ethan also racked up substantial charges for a boat ride into the bayou. They told Gwen they chartered a boat tour as a reward for putting up with Wacko Wade at the conference.  Then they regaled Gwen with the saga of Wade’s behavior at the conference.

During the opening segment of the conference, Wade raised his hand just before a scheduled break to ask a series of questions based on a garbled hypothetical.  By the time the presenter had responded, the entire break time was gone. That meant the next presentation started late, which also meant delaying lunch.

At the end of the day, Wade was at it again, asking another series of convoluted questions. Shouts of rage echoed around the room and people twisted in their seats trying to locate the idiot holding up their chance to get sloshed in the French Quarter.  The presenter was also annoyed because he wanted to ditch his suit and tie. He cut off Wade in mid-question.

By the second day of the conference, audible death threats floated in the air near Wade.  His subordinates skipped lunch to huddle in Ethan’s room, evolving a diabolically clever plan.  They began communicating via Instagram messages at Tiffany’s suggestion since these messages aren’t saved in a database.    

Of course, they didn’t tell Gwen about their diabolically clever plot; only about Wade’s obnoxious behavior.  As she stared at their innocent expressions, Gwen sensed that she might be missing something.  She wondered, “Is it worth it to ask HR to begin an internal investigation”?

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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Halloween Horror

Another update from the Jungle…..

Louise strolled into the office on Thursday morning humming quietly to herself.   She was looking forward to seeing the Halloween costumes that her team would wear.   She tried to imagine how some of them would top their everyday attire.

Jake dresses in black and changes his hair color  each month.   His current orange mop makes him look like a black post with a pumpkin stuck on top.  Bill wears ratty old clothes that even Goodwill would throw in the rag pile. 

Her new sales manager, Emma, is a self-identified witch who dresses in gauzy flowing outfits.   Since taking over sales, revenue is up, customer complaints are down, and there are no past due accounts.  Louise has heard rumors that the owners of slow paying clients develop extremely painful rashes, but she’s not asking any questions.   

The office was quiet when Louise arrived.  As she walked past Jake’s work area, a sticky note caught her eye. The note said, “Pay up by Friday or the pig gets it!”  Louise stared at the note, aghast. Was one of her employee’s being blackmailed?

She needed to fortify herself with a double espresso from the coffee shop next door.  As she waited to be served she remembered that she hadn’t locked the office door.  So she hurried back to the office.

As she walked through the door, she heard Emma sobbing noisily and saw her cradling a box.  Emma thrust the box at Louise, tearfully babbling about a murder with poison. Louise looked in the box.  It was a dead rat.  “Eek”, squealed Louise falling back a pace. 

Louise inched away from Emma until she could turn and dash to her office.  She needed more than a double espresso.  She needed a slug of the single malt whiskey left over from a client event while she thought about what she had seen.  Had one of Emma’s potions gone hideously wrong?  Was another witch using dark arts against Emma?   Would company sales nosedive while Emma mourned a dead rat?

That was the start of an internal investigation which left Louise dazed at how much happened in her company without her knowing about it.    Jake and Bill had a lucrative side business playing poker.  At a recent poker night hosted by Jake, Bill stole a stuffed pig sitting next to Jake’s computer.  After a series of Instagram posts showing the stuffed pig suspended over a Crockpot of steaming liquids, Bill left the ransom note at Jake’s desk.

The investigation also revealed that the dead rat was Emma’s beloved Patches. Emma had brought her dead rat to work while she waited for her vet’s office to open. The necropsy (animal autopsy) revealed that Patches died due to a weak heart; he hadn’t been murdered with poison. 

Sometimes HR isn’t as scary as it seems at first glance.  Happy Halloween!

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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Join the HR Compliance Jungle today. Click here!

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Freedom from Rules

Another update from the Jungle…..

Linda opened her business one year ago when she was fed up with all the petty rules and employee bickering at her last job.  Her friends Julie and Rhonda joined her.  They agreed that their new business would be a happy place where workers were free to be creative and enjoy coming to work. That was the last time they agreed on anything.

Their infectious optimism enticed customers to try their products.  Soon they were overwhelmed with customers, but lacked the organizational structure to keep up. The storefront was in shambles and their workshop was littered with half-finished orders. 

After the usual 90-hour week, Rhonda skipped a day to catch up on her sleep. Since she neglected to tell the others, their shop was closed when a customer arrived to pick up her order.  When Linda returned to the office after making a delivery, the fuming customer taught her a few new words.  As soon as the offended customer left, Linda left a scathing voicemail on Rhonda’s phone, using some of the words she had just learned from the customer.

Two hours later, Rhonda galloped into the office. She screamed at Linda that she had been working non-stop for months and couldn’t take it anymore and wished she had never left her old job to work with such an ungrateful witch. Julie bounced out of the workshop to say that Linda’s rotten inability to set priorities was the cause of their problems.

Then Julie noticed that one of the customers was recording their fight with her cell phone.  Julie chased the customer around the store trying to grab her phone. The customer fled out the door with Julie still chasing her.  Rhonda collapsed onto the floor sobbing hysterically.

When Julie returned, the store was empty of customers. Linda announced that she was tired of not knowing where the other two were or what they were doing. 

What options are available to Linda?

  1. She can close the business and go live in a hut in the Rocky Mountains to get in touch with her feelings.   
  2. She can ditch her friends and start over with her worst enemy because, at least then, she would know what she’s getting. 
  3. She can adopt some basic HR policies to ensure the business can grow without imploding.

Most new business owners want to avoid written rules because they dislike bureaucratic boondoggles. They quickly learn that there is a huge difference between bogging down in bureaucratic rules and creating a framework of HR rules to allow the business to grow effectively.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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Join the HR Compliance Jungle today. Click here!

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Visit us: http://www.complianceriskadvisor.com/

Hands Off!

 Another update from the Jungle…

unnamed-151Cecily is a senior level executive at her company. Of course, she has paid a price while clawing her way to the top; her first husband left their marriage in exchange for a sizable chunk of Cecily’s retirement account.

Cecily decided to lose a few other things after her divorce. She shed twenty pounds and hired a personal trainer named Rory. Soon they were whipping up more than weight training. The more buff Cecily felt, the more she doted on Rory.

unnamed-152She reasoned that if men could have trophy wives, then she could have a trophy husband. Cecily was overjoyed that Rory accepted her marriage proposal. Of course, marriage to a much younger man comes with a price too. Cecily spends every spare minute at the gym trying to keep her girlish figure so that she remains physically attractive to Rory.

Her workout schedule leaves her irritable. She’s also insanely jealous of Rory. All these symptoms are duly noted by Danielle, who has been scheming to replace Cecily since joining the company. Danielle flirts with Rory every time he visits the office.  

Yesterday, Rory stopped by the office to drop off Cecily’s cell phone and reading glasses she had left at home. As he walked away from Cecily’s office, Danielle suddenly popped up at his elbow taking deep breaths to show off her best feature.

unnamed-147Cecily came out of her office to confirm she would be able to have a romantic dinner with Rory that evening. She saw Danielle oozing around Rory, white teeth flashing in a seductive smile. With a jealous shriek, Cecily leaped for Danielle’s throat. The women crashed against the wall and rolled into the elevator lobby, a writhing mass of biting, kicking and hair pulling.

The women were pried apart by Rory with a little help from Walter. Walter is the owner and he’s flabbergasted to see his Chief Human Resources Officer rolling around the lobby floor with one of the rising young executives. He needs to do something fast.

unnamed-154What are Walter’s options?

  1. He can encourage Cecily to join the women’s division of the ultimate fighter competitions.
  2. He can fire Cecily and Danielle for setting such an atrocious example while violating dozens of HR policies.
  3. He can give them a second chance in recognition of the cost of replacing them but require them to undergo counseling.

In the actual situation, the HR officer did not fight the provocative co-worker but she limited her husband’s visits to the office. HR employees who violate HR policies should be treated the same as other employees when deciding on disciplinary action.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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Employee of The Month

Another update from the jungle…

Ella returned to work after the Labor Day holiday smugly satisfied that her diabolical plan to help her co-workers was on track. As the HR manager, she had always supported management decisions no matter how cuckoo. But her loyalty to the company shriveled with the return of Frank.

unnamed-87Frank was brought out of retirement to fix the most troubled division of the company. He told Ella and his subordinates that he had six months to improve the bottom line. His grim expression inspired fear and loathing among his subordinates. Sure enough, within a week, Ella was processing termination paperwork so fast her laptop crashed from overuse.

Pam was fired for insubordination which was easy to believe because she argued constantly. Her last manager claimed Pam would argue about whether the sun rose in the east. Ted was fired for chronically showing up late.

unnamed-89Then Frank went gunning for Anna for incompetence even though her last performance review said she practically walked on water. He accused April of winking sarcastically during a staff meeting. When Ella pointed out the lack of documentation or witnesses to back up these reasons, Frank replied that HR managers can be fired for insubordination just like any other employee.

unnamed-86That’s when Ella conceived her fiendishly clever plan. She began meeting surreptitiously with selected employees in Frank’s division to confirm their suspicions that Frank was out to get them. She promised to help them by editing their resumes and coaching them on their interviewing skills. (She keeps up with the latest HR industry trends by attending lots of SHRM seminars.)

Before long, she was processing resignations as Frank’s subordinates bailed out for greener pastures. She asked tech for a new laptop.

unnamed-90
Now she’s sitting in her office editing another resume when Frank and his boss barge in to accuse her of disloyalty to the company. Ella realizes that some fink must have spilled the beans about her activities.

How should Ella respond?

1. She can reply that as the HR manager and a female over 40, she’d welcome the opportunity to talk to the EEOC about any threats to her job.

2. She can thank them for stopping by as she wants to give them her resignation so that she can open a job placement consulting business.

3. She can point out that Frank’s division will soon be the most profitable in the company as employees leave voluntarily.

In the actual situation, Ella was a supervisor who achieved 100% turnover as her subordinates moved on to other jobs where they felt more valued as employees.

unnamed-84

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Freedom from Rules

Another update from the Jungle…

unnamed-47Linda opened her business one year ago when she was fed up with all the petty rules and employee bickering at her last job. Her friends Julie and Rhonda joined her. They agreed that their new business would be a happy place where workers were free to be creative and enjoy coming to work. That was the last time they agreed on anything.

Their infectious optimism enticed customers to try their products. But soon, they were overwhelmed with customers but lacked the organizational structure to keep up. The storefront was shambles, and their workshop was littered with half-finished orders.

After the usual 90-hour week, Rhonda skipped a day to catch up on her sleep. Since she neglected to tell the others, their shop was closed when a customer arrived to pick up her order. When Linda returned to the office after making a delivery, the fuming customer taught her a few new words. As soon as the offended customer left, Linda left a scathing voicemail on Rhonda’s phone, using some of the words she had just learned from the customer.

unnamed-45Two hours later, Rhonda galloped into the office. She screamed at Linda that she had been working non-stop for months and couldn’t take it anymore. She continued, saying she wished she had never left her old job just to work with such an ungrateful witch. Julie bounced out of the workshop to say that Linda’s rotten inability to set priorities was the cause of their problems.

Then Julie noticed that one of the customers was recording their fight with her cell phone. Julie chased the customer around the store trying to grab her phone. The customer fled out the door with Julie still chasing her. Rhonda collapsed onto the floor sobbing hysterically.

When Julie returned, the store was empty of customers. Linda announced that she was tired of not knowing where the other two were or what they were doing.

What options are available to Linda?

  • She can close the business and go live in a hut in the Rocky Mountains to get in touch with her feelings.
  • She can ditch her friends and start over with her worst enemy because she’d at least know what she would be getting into.
  • She can adopt some basic HR policies to ensure the business can grow without imploding.

Most new business owners want to avoid written rules because they dislike bureaucratic boondoggles. They quickly learn that there is a huge difference between bogging down in bureaucratic rules and creating a framework of HR rules to allow the business to grow effectively.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Ebook Link

Join the HR Compliance Jungle today. Click here!

Follow us on Facebook & Twitter!

Visit our website!

Too Busy to Work

Another update from the Jungle…

Fran is a passionate woman who supports many worthy causes. Every day she arrives at work, gets a cup of herbal tea and begins looking for an audience to unburden herself.

Today she is convinced that milk cows are emitting so much methane that they are destroying the world’s oxygen. She methodically dunks her tea bag while trying to persuade Brenda to give up yogurt for breakfast in order to save the environment. Brenda scrapes the last bit of yogurt from the container, curls her lip and maliciously informs Fran that her tea bag is leaking its contents.

Sarcasm is wasted on Fran who is too wrapped up in her causes to notice. She ignores Brenda’s snotty comment and goes in search of a new audience. She corners Will and Mike to explain how she thinks stray dogs should be saved from the dangers of the street.

Mike points out that pet shelters are full and often have no choice but to euthanize animals. She tears up at the thought of dead puppies. Will is a “manly man” who enjoys fishing and hunting. He also believes in conservation but detests Fran’s moralizing. So he retaliates with a story of deer hunting which ends with him killing Bambi’s mother.

Fran is so distraught that she has to talk to someone who understands. Fortunately, she can always count on Linda for a sympathetic hearing. Linda assures her that she feels Fran’s pain.

Unfortunately, none of these causes contribute to actually doing work, which is, after all, why Fran shows up every day. Passion is exhausting. Fran can only work about twenty minutes before she needs a rest break.

Fran’s supervisor, Mindy, is also exhausted from frustration. She’s taking heat for low productivity caused by Fran’s lousy work habits and the interruptions to other employees’ work. She’s tried performance improvement plans without success. She’s thinking of skipping the initial steps in the progressive discipline policy and going straight to justifiable homicide in a bid to save her own career.

What options are available to Mindy?

  • She can watch murder mysteries seeking pointers on how to get away with murder.
  • She can move Fran’s workstation to a windowless closet and chain her to the chair in an effort to increase productivity.
  • She can search the company’s HR policies for a valid reason to fire Fran for poor performance.

In the actual situation, the passionate employee continued annoying her co-workers with her causes until she realized her career had stalled. She left the company to find success with a new employer.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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It’s Not What I Expected

Another update from the jungle…

Blythe grew up in a small rural community where everyone was a farmer or owned a business that supported farmers. Blythe decided early in life that she didn’t want to marry a farmer and that she was too socially liberal to ever be happy, so she left for the closest big city.

She soon discovers that small-town liberal is actually socially conservative in a city. She is surrounded by people who don’t look like her, talk like her or think as she does. After a series of boring jobs, she’s still looking for greener pastures.

She decides to indulge her love of cooking by applying for a job at a nearby bakery. The bakery is within walking distance of her apartment, a bonus, since her car is broken down and she has no money to fix it.

Blythe enjoys working at the bakery except when she works with Monica. Monica is a militant supporter of LGBTQ rights. She has a Marine buzz cut and wears men’s shirts with blue jeans. She also has earrings in some interesting places on her face.

The more Monica tries to persuade Blythe to agree with her, the more determined Blythe is to resist. Blythe didn’t cave into the conservative Christianity she grew up with; she isn’t about to succumb to the polar opposite view. Blythe thinks Monica is obnoxious and rude. Monica thinks Blythe is a hopeless hick.

This morning, the bakery owner, Carla, dances through the door of the bakery. She says that a gay couple just hired her to make their wedding cake. A nearby bakery turned down the job because the owner said the recent Supreme Court decision means he doesn’t have to serve people who offend his religious beliefs.

Carla is ecstatic because she expects to get more clients. She and Monica dance around the bakery crooning to an old Backstreet Boys song, “I don’t care who you are or where you’re from, as long as you pay me.” Blythe watches, appalled.

What options are available to Blythe?

  1. She can study transcendental meditation in hopes it will help her adapt to city ways.
  2. She can complain to the owner that she’s offended by the bakery’s “gay agenda.”
  3. She can find a new employer that more closely matches her own social views.

Diversity is a great goal in any workplace. However, in small companies, it may not be possible to bridge the gap of differing social views. Rather than continuing to be unhappy, an employee may be better off looking for a different employer.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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Join the HR Compliance Jungle today. Click here!

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Breakroom Bores

Another update from the Jungle…

Anna drifts into work un-enthusiastically. She finds her work dull and once commented, in the presence of a senior manager, that a trained monkey could run the whole department and no one would know the difference. In fairness to Anna, she didn’t know the senior manager had entered the room. But senior managers aren’t paid to be open-minded about the opinions of lowly workers.

Anna’s been stuck in the cubicle world version of purgatory ever since, assigned only the dullest work. Anna thinks her boss has instructions to make her life so miserable that she’ll quit. But Anna’s not about to leave before she vests in her 401(k) plan because she’s not losing the employer’s match; they owe her for doing their boring work.

Lately, Anna’s manager has ratcheted up the pressure. He assigned Beth to the cubicle next to Anna.  Beth is a gregarious soul who talks non-stop about her clever children who are on track to make Einstein look stupid. Her husband is the best in the world, except when he forgets to take out the garbage.

Anna initially tried joining the conversation. She described her day at the zoo with her niece and nephew. Beth cut her off with a condescending smile, saying that a mere aunt has no idea about the joys of child rearing. The other mothers crowded around Beth’s cubicle nodded.

Fortunately, Beth spends a lot of time in the breakroom where she has a bigger audience. Lately, she’s been fixated on childbirth due to the imminent birth of a co-worker’s first child. Beth spends hours describing in excruciating detail each labor pain she felt during the birth of each of her three children.

It’s chasing the men away from the breakroom. Yesterday, Anna found a herd of them huddled near the doorway holding empty coffee mugs. They looked like wildebeast, wondering which of them would be snagged by a crocodile while crossing the river. Like the wildebeest’s desire for fresh grass, the men need fresh coffee. One by one, they plunge in, heading for the coffee pot.

What options are available to Anna?

  1. She can complain to the HR rep, another mother, about Beth’s non-stop chatter.
  2. She can join the men hiding from Beth’s incessant chatter about her personal life.
  3. She can bide her time until her 401(K) vests and then leave for, hopefully, greener pastures.

It’s natural for workers to tell stories about what is most important to them. However, employees should be encouraged to respect the differing interests of their co-workers by not oversharing.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Ebook Link

Join the HR Compliance Jungle today. Click here!

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Visit our website!