Difficult Co-Worker

Halloween Horror

Another update from the Jungle…..

Louise strolled into the office on Thursday morning humming quietly to herself.   She was looking forward to seeing the Halloween costumes that her team would wear.   She tried to imagine how some of them would top their everyday attire.

Jake dresses in black and changes his hair color  each month.   His current orange mop makes him look like a black post with a pumpkin stuck on top.  Bill wears ratty old clothes that even Goodwill would throw in the rag pile. 

Her new sales manager, Emma, is a self-identified witch who dresses in gauzy flowing outfits.   Since taking over sales, revenue is up, customer complaints are down, and there are no past due accounts.  Louise has heard rumors that the owners of slow paying clients develop extremely painful rashes, but she’s not asking any questions.   

The office was quiet when Louise arrived.  As she walked past Jake’s work area, a sticky note caught her eye. The note said, “Pay up by Friday or the pig gets it!”  Louise stared at the note, aghast. Was one of her employee’s being blackmailed?

She needed to fortify herself with a double espresso from the coffee shop next door.  As she waited to be served she remembered that she hadn’t locked the office door.  So she hurried back to the office.

As she walked through the door, she heard Emma sobbing noisily and saw her cradling a box.  Emma thrust the box at Louise, tearfully babbling about a murder with poison. Louise looked in the box.  It was a dead rat.  “Eek”, squealed Louise falling back a pace. 

Louise inched away from Emma until she could turn and dash to her office.  She needed more than a double espresso.  She needed a slug of the single malt whiskey left over from a client event while she thought about what she had seen.  Had one of Emma’s potions gone hideously wrong?  Was another witch using dark arts against Emma?   Would company sales nosedive while Emma mourned a dead rat?

That was the start of an internal investigation which left Louise dazed at how much happened in her company without her knowing about it.    Jake and Bill had a lucrative side business playing poker.  At a recent poker night hosted by Jake, Bill stole a stuffed pig sitting next to Jake’s computer.  After a series of Instagram posts showing the stuffed pig suspended over a Crockpot of steaming liquids, Bill left the ransom note at Jake’s desk.

The investigation also revealed that the dead rat was Emma’s beloved Patches. Emma had brought her dead rat to work while she waited for her vet’s office to open. The necropsy (animal autopsy) revealed that Patches died due to a weak heart; he hadn’t been murdered with poison. 

Sometimes HR isn’t as scary as it seems at first glance.  Happy Halloween!

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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Lunch with Leeann

Another update from the Jungle…..

Brenda made a hideous mistake today.  She agreed to have lunch with Laura, forgetting that Laura would invite Leeann.   

Leeann is a controller.  She isn’t bossy or pushy, but somehow everything moves at her pace. She shows up late for work most days, usually with a long explanation. The cat got sick. The dog got loose and she had to search the neighborhood for him.  The kids were sick.   Instead of telling her to get her lazy butt out of bed an hour earlier each workday, their idiot boss just shrugs.

Today, as usual, Leeann wandered around the office chatting about how much work she had to do.  Five minutes before they were to leave for lunch, Leeann remembered that she needed to return an important phone call.  It will only take a minute, Leeann assured them. Fifteen minutes later, Leeann was finally ready to go after a stop at the restroom. 

As they finally headed out the door, Leeann offered to drive because she needed to run an errand on the way back from lunch.  She dug into her giant, squishy purse for several minutes trying to find her car keys.  Brenda slid into the back seat feeling light-headed from rage, despair and hunger.

Leeann stared out the windshield and sighed. Then she dug through the console for her sunglasses. After another sigh and a seat adjustment, she finally backed out of the parking space.  Leeann paused at the exit to debate with Laura about where to go for lunch. 

Brenda lost patience and said loudly from the back seat, “Just pick one. I’m starving”.  Brenda’s stomach was growling so loud that the noise was audible to a passing pedestrian. 

After lunch, the trip back to the office detoured to a drugstore so that Leeann could drop off a medication for a refill.  As they waited in the drive-through lane that snaked around two sides of the drugstore, Brenda considered her options.

What options are available to Brenda?

  1. She can lean out the car window and scream, “Help! I’m being kidnapped!”     
  2. She can leap out of the car and call Uber or Lyft to take her back to the office.       
  3. She can make a mental note to never, ever have lunch with Leeann again. 

Every office has a Leeann.  To limit the productivity and morale hits caused by your office’s Leeann, set clear performance metrics.  Then apply a combination of coaching and progressive discipline until she either hits the required metrics or doesn’t.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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You can also follow me at HerSavvy.com. My column appears the 3rd Tuesday of each month.

Freedom from Rules

Another update from the Jungle…..

Linda opened her business one year ago when she was fed up with all the petty rules and employee bickering at her last job.  Her friends Julie and Rhonda joined her.  They agreed that their new business would be a happy place where workers were free to be creative and enjoy coming to work. That was the last time they agreed on anything.

Their infectious optimism enticed customers to try their products.  Soon they were overwhelmed with customers, but lacked the organizational structure to keep up. The storefront was in shambles and their workshop was littered with half-finished orders. 

After the usual 90-hour week, Rhonda skipped a day to catch up on her sleep. Since she neglected to tell the others, their shop was closed when a customer arrived to pick up her order.  When Linda returned to the office after making a delivery, the fuming customer taught her a few new words.  As soon as the offended customer left, Linda left a scathing voicemail on Rhonda’s phone, using some of the words she had just learned from the customer.

Two hours later, Rhonda galloped into the office. She screamed at Linda that she had been working non-stop for months and couldn’t take it anymore and wished she had never left her old job to work with such an ungrateful witch. Julie bounced out of the workshop to say that Linda’s rotten inability to set priorities was the cause of their problems.

Then Julie noticed that one of the customers was recording their fight with her cell phone.  Julie chased the customer around the store trying to grab her phone. The customer fled out the door with Julie still chasing her.  Rhonda collapsed onto the floor sobbing hysterically.

When Julie returned, the store was empty of customers. Linda announced that she was tired of not knowing where the other two were or what they were doing. 

What options are available to Linda?

  1. She can close the business and go live in a hut in the Rocky Mountains to get in touch with her feelings.   
  2. She can ditch her friends and start over with her worst enemy because, at least then, she would know what she’s getting. 
  3. She can adopt some basic HR policies to ensure the business can grow without imploding.

Most new business owners want to avoid written rules because they dislike bureaucratic boondoggles. They quickly learn that there is a huge difference between bogging down in bureaucratic rules and creating a framework of HR rules to allow the business to grow effectively.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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Exit Strategy

Another update from the Jungle…..

Millie is employed because her mom is friends with Janice, owner of the company.  Millie’s mom begged Janice to hire Millie and promised that Janice wouldn’t regret it. Janice agrees.

Millie learns of her new job when her mom tells her, that starting bright and early the following Monday, she will be working for Janice, but Millie doesn’t want a job. She wants to be an actress beloved by millions.

Late Monday morning, Millie floats into the office to find her new co-workers hard at work.  Janice takes Millie on a quick tour of the office, introducing her to everyone and explains basics, like the schedule and benefits. 

Millie perks up when she hears about the benefits. She says she needs to leave early the next day to go to an audition. She enthusiastically describes the play and how she expects this show will be her big break into professional acting.  She asks if she can give a provisional resignation now in case she has to pack for Broadway on short notice.

Recovering her composure, Janice explains that until the big break arrives, Millie may want to learn a few things about her current job.  Millie is uninterested in the job, but she soon realizes that Janice’s company can teach her plenty of new stuff that she can use to advance her career in the theatre.

A few weeks later, a couple of Millie’s co-workers discreetly approach Janice. They have been following Millie’s social media posts so that they can keep up with her acting career. They believe Millie is contacting prospects and clients of Janice’s company to invite them to support her career. 

Janice drops everything to take a quick spin through various social media platforms looking at Millie’s posts.  What she sees convinces Janice that it’s time to dump Millie at the curb.  In her haste to fire Millie, Janice forgets to protect her company’s data.

Within days, Janice realizes that Millie is still accessing her company’s systems.  Millie’s social media shows that she is using Janice’s documents and processes to build a rival business while waiting for her big break in the theatre.

What steps should Janice take next to protect her company?

  1. She can become Millie’s patron, underwriting her acting career as a way to obtain some return on her investment in Millie.
  2. She can call Millie’s mom to complain that Millie is a rotten kid.
  3. She can create a checklist of all company systems that need to be updated to terminate Millie’s access.

 Most employers have well-developed on-boarding processes, but pay less attention to their termination process.  A termination process can protect company resources from misuse by former employees.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

 

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Nightmare at the Office

 Another update from the Jungle…

unnamed-196Once upon a time, an inexperienced HR Manager named Katie suggested to the company owner Phil that they have a Halloween party. Phil remembered past office parties and hesitated to risk the company’s liability insurance premiums on another such event. It’ll boost morale, assured Katie, and so, Phil said yes.

Katie immediately sent an email to all employees about the festive event. Five minutes later, Misty pops into Katie’s office to ask if she and her fellow white witches can set up a cauldron in the parking lot for a cleansing ceremony. They want to appease the spirits of the universe and ensure a profitable year for the company. Katie gapes at her; she didn’t even know there were white witches on the staff.

unnamed-197Katie says she’ll think about it and shoos Misty away. Katie slumps at her desk wondering whether the EEOC considers white witches a protected religious group. While she’s cogitating on religious freedom in the workplace, Wade shows up. He says office parties are stupid and he won’t participate. If the company wants to boost his morale, he’d prefer cash.

Having spread his brand of cheer, he wanders away to urge other to boycott Katie’s “dumb party.”

Katie is discouraged until she talks to Alan and Ray. They want to know if there is a prize for best costume. Katie thinks that’s a swell idea and says yes. Chortling wildly, Alan and Ray thank her. Too late, Katie remembers that chaos follows them and wishes she had said no. And so begins the scariest night of Katie’s life.

unnamed-19Ray shows up at the party dressed as an Aztec sacrificial victim with a fake heart poking out of his chest, dripping fake blood. Ray doesn’t understand why Moises, a Mexican-American, thinks the costume is culturally insensitive. Katie dashes toward them intent on preventing a fight but rocks to a halt when she catches sight of Alan. Alan had arrived wrapped in a blanket, wearing an Indian war bonnet with psychedelic pink feathers.

Suddenly, he drops the blanket to reveal he’s wearing only a leather thong.

unnamed-200Before Katie can indulge in hysterics, she discovers that AJ, the scary guy from IT, has a fetish for knives and marijuana-laced brownies. Since marijuana is now legal in some states, “What’s the big deal?” says AJ, snatching the tray from Katie before she can dispose of the brownies.

As Katie drives home, she vows never again to suggest boosting morale with a party.

As your workplace celebrates Halloween, be assured that nothing like this could ever happen at your company. Happy Halloween!

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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Hands Off!

 Another update from the Jungle…

unnamed-151Cecily is a senior level executive at her company. Of course, she has paid a price while clawing her way to the top; her first husband left their marriage in exchange for a sizable chunk of Cecily’s retirement account.

Cecily decided to lose a few other things after her divorce. She shed twenty pounds and hired a personal trainer named Rory. Soon they were whipping up more than weight training. The more buff Cecily felt, the more she doted on Rory.

unnamed-152She reasoned that if men could have trophy wives, then she could have a trophy husband. Cecily was overjoyed that Rory accepted her marriage proposal. Of course, marriage to a much younger man comes with a price too. Cecily spends every spare minute at the gym trying to keep her girlish figure so that she remains physically attractive to Rory.

Her workout schedule leaves her irritable. She’s also insanely jealous of Rory. All these symptoms are duly noted by Danielle, who has been scheming to replace Cecily since joining the company. Danielle flirts with Rory every time he visits the office.  

Yesterday, Rory stopped by the office to drop off Cecily’s cell phone and reading glasses she had left at home. As he walked away from Cecily’s office, Danielle suddenly popped up at his elbow taking deep breaths to show off her best feature.

unnamed-147Cecily came out of her office to confirm she would be able to have a romantic dinner with Rory that evening. She saw Danielle oozing around Rory, white teeth flashing in a seductive smile. With a jealous shriek, Cecily leaped for Danielle’s throat. The women crashed against the wall and rolled into the elevator lobby, a writhing mass of biting, kicking and hair pulling.

The women were pried apart by Rory with a little help from Walter. Walter is the owner and he’s flabbergasted to see his Chief Human Resources Officer rolling around the lobby floor with one of the rising young executives. He needs to do something fast.

unnamed-154What are Walter’s options?

  1. He can encourage Cecily to join the women’s division of the ultimate fighter competitions.
  2. He can fire Cecily and Danielle for setting such an atrocious example while violating dozens of HR policies.
  3. He can give them a second chance in recognition of the cost of replacing them but require them to undergo counseling.

In the actual situation, the HR officer did not fight the provocative co-worker but she limited her husband’s visits to the office. HR employees who violate HR policies should be treated the same as other employees when deciding on disciplinary action.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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Trash Can Troubles

Another update from the Jungle…

unnamed-106Gwen, the HR manager, arrives at work in a really bad mood. She’s running twenty minutes late after sitting in traffic on the giant parking lot otherwise laughingly referred to as an interstate highway.

By the time she walks in the door at work, she’s seriously thinking of slugging the first person who gets on her nerves. She faces a gauntlet of raised eyebrows as people look at their watches. Only Ellen is stupid enough to make a sarcastic crack about Gwen’s tardiness.

Gwen dumps her purse, her carry-all, and keys on her desk and heads for the coffee pot. Her day slides downhill again. Someone set the empty coffee pot on the burner without starting a new pot brewing. As she fills the coffee maker, she decides it’s time that the owner, Tim, joins the modern era. She will buy a single cup coffee maker with the company credit card and tell Tim the purchase is for HR supplies.

alexa-mazzarello-457546-unsplashGwen mellows slightly after she has a cup of coffee. Back at her desk, she cranks up her laptop and begins reading her emails. The first one is from Laurie, whining again about needing a window view as an accommodation for her unspecified medical condition. Gwen sighs. The company works from a converted warehouse. No one has a window view, not even Tim. Gwen marks Laurie’s email for later in the day and opens the next email.

unnamed-16It involves the Case of the Traveling Trash Can. For weeks, every female employee has been fixated on the mystery of the moving bathroom trash can. The consensus is that the trashcan should be set close to the toilet. But someone is moving the can closer to the sink.

The trash can turmoil is beginning to put a serious dent in productivity as the women eye each other suspiciously. Last week, Gwen found Anita loitering near the bathroom, trying to spot the evildoer moving the trashcan. Gwen is exasperated with all of them and the trash can.

What are Gwen’s options?

  1. unnamed-108She can nail the trashcan to the floor with a 10-penny nail so that it never moves again.
  2. She can view the whole mystery as beneath the dignity of an HR manager’s job.
  3. She can buy a second trash can for the women’s bathroom so that only the cleanup crew is inconvenienced by having to empty an extra trash can.

In the actual situation, Gwen bought a second trash can for the bathroom. When employment laws and company policies can’t fix an HR problem, a little old-fashioned common sense will get the job done.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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The Not-So-Little Prince

Another update from the Jungle…

unnamed-36Vicky is the HR person for her company because her business partners are guys who would rather face a starving lion bare-handed than deal with employees. Lately, she’s been seesawing between the urge to kill one of the younger workers or to knock his block off.

Gus is a 30-something millennial who thinks he is a prince who can set his own rules. So Gus ignores the rule that says he should show up on time to work everyday. He also ignores the one that says he should tell his supervisor if he leaves the office during the workday.

Vicky learns that Gus has continued to ignore her verbal warnings when she receives a phone call from Frank, the company founder. Frank is a brilliant man, but he refuses to learn how to use an electronic calendar, his email account, or the internet. When Frank started his career, people actually talked to each other. He sees no reason to change his unnamed-34work habits now.

Frank asks if she declared a work holiday without telling him because he’s alone in the office and needs help with the copier. Vicky is flummoxed. She runs through the list of all twenty employees while Frank breathes heavily down the phone line. Gus is missing.

The next day, Vicky calls Gus to her office. Gus arrives twenty minutes late and slouches into a chair. He takes a big gulp of his energy drink, bored and disinterested, and demands an explanation for being dragged away from his work.

unnamed-35Vicky stares at him through a red haze. The last time a young male addressed her in such a surly tone, he got whapped up-side the head and lost his driving privileges for a month. But her son was sixteen at the time, not a 30-something! With superhuman strength, Vicky restrains herself.

She explains to the oblivious Gus that their small staff requires collaboration, and that means notifying others when he leaves the office. Gus drains his energy drink and tosses the container in the trash, splashing Vicky’s foot. He suggests that Frank should be given an iPad with everyone’s calendar loaded on it. Then he would know where all his staff is at any time. Vicky feels the red haze gathering again.

unnamed-37What options are available to Vicky?

  • She can congratulate herself on her self-restraint for letting Gus live.
  • She can look around for a frenemy who can be conned into hiring Gus.
  • She can give Gus a final warning but begin planning to replace him.

In the actual situation, the millennial was given another chance to improve. He is apparently still unaware of how close he is to termination for cause.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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Too Busy to Work

Another update from the Jungle…

Fran is a passionate woman who supports many worthy causes. Every day she arrives at work, gets a cup of herbal tea and begins looking for an audience to unburden herself.

Today she is convinced that milk cows are emitting so much methane that they are destroying the world’s oxygen. She methodically dunks her tea bag while trying to persuade Brenda to give up yogurt for breakfast in order to save the environment. Brenda scrapes the last bit of yogurt from the container, curls her lip and maliciously informs Fran that her tea bag is leaking its contents.

Sarcasm is wasted on Fran who is too wrapped up in her causes to notice. She ignores Brenda’s snotty comment and goes in search of a new audience. She corners Will and Mike to explain how she thinks stray dogs should be saved from the dangers of the street.

Mike points out that pet shelters are full and often have no choice but to euthanize animals. She tears up at the thought of dead puppies. Will is a “manly man” who enjoys fishing and hunting. He also believes in conservation but detests Fran’s moralizing. So he retaliates with a story of deer hunting which ends with him killing Bambi’s mother.

Fran is so distraught that she has to talk to someone who understands. Fortunately, she can always count on Linda for a sympathetic hearing. Linda assures her that she feels Fran’s pain.

Unfortunately, none of these causes contribute to actually doing work, which is, after all, why Fran shows up every day. Passion is exhausting. Fran can only work about twenty minutes before she needs a rest break.

Fran’s supervisor, Mindy, is also exhausted from frustration. She’s taking heat for low productivity caused by Fran’s lousy work habits and the interruptions to other employees’ work. She’s tried performance improvement plans without success. She’s thinking of skipping the initial steps in the progressive discipline policy and going straight to justifiable homicide in a bid to save her own career.

What options are available to Mindy?

  • She can watch murder mysteries seeking pointers on how to get away with murder.
  • She can move Fran’s workstation to a windowless closet and chain her to the chair in an effort to increase productivity.
  • She can search the company’s HR policies for a valid reason to fire Fran for poor performance.

In the actual situation, the passionate employee continued annoying her co-workers with her causes until she realized her career had stalled. She left the company to find success with a new employer.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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Breakroom Bores

Another update from the Jungle…

Anna drifts into work un-enthusiastically. She finds her work dull and once commented, in the presence of a senior manager, that a trained monkey could run the whole department and no one would know the difference. In fairness to Anna, she didn’t know the senior manager had entered the room. But senior managers aren’t paid to be open-minded about the opinions of lowly workers.

Anna’s been stuck in the cubicle world version of purgatory ever since, assigned only the dullest work. Anna thinks her boss has instructions to make her life so miserable that she’ll quit. But Anna’s not about to leave before she vests in her 401(k) plan because she’s not losing the employer’s match; they owe her for doing their boring work.

Lately, Anna’s manager has ratcheted up the pressure. He assigned Beth to the cubicle next to Anna.  Beth is a gregarious soul who talks non-stop about her clever children who are on track to make Einstein look stupid. Her husband is the best in the world, except when he forgets to take out the garbage.

Anna initially tried joining the conversation. She described her day at the zoo with her niece and nephew. Beth cut her off with a condescending smile, saying that a mere aunt has no idea about the joys of child rearing. The other mothers crowded around Beth’s cubicle nodded.

Fortunately, Beth spends a lot of time in the breakroom where she has a bigger audience. Lately, she’s been fixated on childbirth due to the imminent birth of a co-worker’s first child. Beth spends hours describing in excruciating detail each labor pain she felt during the birth of each of her three children.

It’s chasing the men away from the breakroom. Yesterday, Anna found a herd of them huddled near the doorway holding empty coffee mugs. They looked like wildebeast, wondering which of them would be snagged by a crocodile while crossing the river. Like the wildebeest’s desire for fresh grass, the men need fresh coffee. One by one, they plunge in, heading for the coffee pot.

What options are available to Anna?

  1. She can complain to the HR rep, another mother, about Beth’s non-stop chatter.
  2. She can join the men hiding from Beth’s incessant chatter about her personal life.
  3. She can bide her time until her 401(K) vests and then leave for, hopefully, greener pastures.

It’s natural for workers to tell stories about what is most important to them. However, employees should be encouraged to respect the differing interests of their co-workers by not oversharing.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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