You Never Talk To Me.

Another update from the Jungle….

Mary’s adventures in small business ownership continue. [See 8/2/17 post for original adventure.]  Her staff is small and spans decades. The only thing the employees have in common is a desire to work in an entrepreneurial environment.

Such a diverse workforce means lots of different styles of working. Alex and Stan, her two youngest workers, communicate almost exclusively by text messaging. They look a bit like shepherd’s crooks, bent at the top after years of looking down at their iPads and smart phones. Jon, her most senior worker, despises text messaging but loves email.  

Mary worries that the lack of actual conversations will make her team less effective.  So she tries to get everyone talking by holding a team building exercise. But Jon only likes exercise that involves hunting big game in the Rockies.  He doesn’t even pretend to enjoy the team building exercise. Alex and Stan think a team building exercise means competing in on-line video games rather than playing alone.  They tune out after ten minutes to play games on their smart phones.

Mary abandons team building. Her next brilliant idea is to offer free beer at staff meetings. She sets a two-free-beers limit because she doesn’t have the budget for unlimited thirst. The team gathers at a table in a local sports bar but no one talks to each other. Jon swivels constantly in his seat to look at all the TV screens showing various sports. Alex and Stan slump in their chairs looking at their social media feeds, beers forgotten.

Mary decides her team has sufficient team spirit, although her spirits need a stiff brandy to recover.  After a weekend of agonizing over what to do, Mary is still trying to figure out how to build a functioning team that actually talks to each other.

What should Mary do next?

1. She can ignore previous experience and try another team building exercise.
2. She can order her staff to meet, ply them with more alcohol and hope they eventually learn to talk to each other.
3. She can accept that her workforce is meeting deadlines and keeping clients happy and allow them to communicate in their preferred methods.

Most businesses today have a diverse workforce spanning decades. Ensuring the different age groups and work styles gel into a cohesive team can be a challenge. HR representatives can help management to adapt the workplace routine to fit all age groups and their communications styles.  

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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