Another update from the Jungle….
Building a successful team is never easy. Managers and business owners who hire “yes-men” tend to ride their egos and a false consensus to financial ruin. On the other hand, having too many different opinions can paralyze decision-making and cause companies to fall apart. What should an intelligent manager or business owner do?
Take a lesson from one of the best team managers of all time. George Washington formed a Cabinet that included Alexander Hamilton as Treasury Secretary and Thomas Jefferson as Secretary of State. These two men didn’t like each other personally, and they had opposing political philosophies.
Hamilton wanted a strong central government and an industrialized economy. Jefferson wanted a weak central government with most power residing with the states and an economy based on agriculture. These conflicting visions of America are as strong today as they were over 200 years ago.
Washington kept his feuding Cabinet members functioning as a team, and he did it while building the political structure of the U.S. from scratch. The traditions we esteem today were created by Washington to work around the political battles in his Cabinet and with the leaders of Congress.
Washington made it all work by the force of his personality. He was calm and assured under pressure. He was usually able to contain his anger and find a compromise to disputes. He gathered data carefully and listened to all sides of an argument. Then he made his own decisions.
Building a functioning team means having calm, assertive leadership that listens to all viewpoints before making a final decision. Washington was one of the best at it.
For more information about Washington, you can choose from hundreds of books about him. A recent favorite of mine that is informative and well-written is Washington, A Life, by Ron Chernow (2010). Chernow also wrote a biography of Alexander Hamilton and served as a technical advisor to Lin-Manuel Miranda, creator of Hamilton: An American Musical.
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Dawn, the Chief Talent Officer for her company is happy for the first time in months. The election is over! The chips have fallen. She no longer cares who won.
half is snarling that the election was rigged. Dawn sighs deeply and wades into the group, greeting everyone by name. To encourage them to actually enter the building, she promises something “special” for lunch at company expense.
Dawn calls a local bakery to order a cake for the impromptu TGIO party. Apparently, many people are having TGIO parties because the bakery sold out of cakes. Dawn orders a mix of crème puffs and cookies. She is determined to have a cheerful lunch.
difference between the popular vote and the Electoral College vote. Dawn cuts him off in mid-sentence. She has a really important job for him, she says. She needs him to go to the local big box store to buy supplies for the party. She’ll reimburse him, she promises.
Dawn, the Chief Talent Officer for her company, is slogging through the remaining weeks of the political campaign. She hates what it’s done to her job. This week she’s thinking of changing her title to Chief Tortured Officer
to show up every morning to depress Dawn with her worries that the election will degenerate into violence and mayhem.
The workforce is as divided as the nation and it’s getting ugly. Yesterday Rory broke up a fight in the employee parking lot. The Trump and Clinton supporters were trying to rip the opposing candidate’s stickers off car bumpers. Rory waded in, knocked a few heads together and ordered everyone back to work.
t the candidates and their families. Then they stand around arguing about what they’ve read.
Dawn is the HR manager for her company. Five years ago, her title was HR Director. Then it was changed to Chief People Officer before changing again to Chief Talent Officer. These days, she thinks her title ought to be Chief Therapist.
election. She’s investigated several complaints of discrimination and sexual harassment as everyone becomes hyper-sensitive in response to the latest election news headline. A recent example is Monica who complained of a hostile workplace and named Steve as the perpetrator.
Dawn’s investigation findings are underwhelming. It turns out that twice in as many days, Steve drank the last cup of coffee and didn’t start a new pot brewing. Monica thinks he did it deliberately to disrespect women by forcing a woman to brew a new pot. Steve says he was in a hurry and simply forgot. He says Monica hates him because he was promoted before her. Dawn tells Monica and Steve in polite HR-speak to grow up.
Doom. Helen comes to Dawn’s office every morning with a coffee mug the size of a soup bowl, plops down in the spare chair and doesn’t leave until she needs a refill. Helen is a worrier. Her latest worry is that the political arguments among co-workers will degenerate into fist fights. She says she doesn’t feel safe walking around the office.
Helen could hide in her cubicle actually doing her job and ignoring the political fights around her, suggests Dawn. Helen explains for five minutes exactly why that wouldn’t work for her. Dawn asks if Helen wants to use accrued vacation days to stay at home. Helen says she doesn’t have enough accrued leave to stay home for the next three weeks and drifts away for a refill.
HR Compliance Jungle 