Another update from the Jungle….
Mary likes the arts and has volunteered for years with several non-profits. Recently, she was offered a paid part-time position. The pay is barely above minimum wage but includes a parking pass and it fits with her full-time job’s schedule. Mary enjoys being paid to see the shows.
Mary’s enthusiasm for her part-time arts job soon wears thin. Suzy is another part-timer who was recently promoted to manager to help supervise the part-time staff during peak attendance hours. Mary thinks the part-time managers are selected for their willingness to work longer hours for a small pay increase and not for their actual abilities.
Suzy is a perfect example. She bustles about acting important but has never been a manager. Under pressure, she becomes brusque to the point of rudeness. Since her main role is to resolve problems with unruly or disgruntled patrons, this creates interesting situations.
On a recent weekend, several patrons are shocked when their high-priced tickets to a special event are rejected. Suzy arrives as Mary is explaining that the ticket office can help sort out their ticketing problem. Mary explains to Suzy that the tickets are not scanning properly.
Suzy examines the tickets and tells the patrons that buying from scalpers is never a good idea. One patron turns red with fury as he says the third party ticketing company he used is a recognized distributor for the non-profit. Mary offers to show the patrons to the ticketing office but Suzy orders her to stay at her post. Suzy stalks off.
Twenty minutes later, Suzy is back. In front of other workers, she tells Mary to never leave her post again. Mary points out that she didn’t. Then Suzy accuses Mary of “throwing gasoline on a fire” by telling the angry patrons that the ticket office could fix the ticketing problems. Suzy claims that the patrons will think this guarantees them admittance to the sold-out show. Mary’s temper rises.
What are Mary’s options?
- She can complain to Suzy’s boss but he is unlikely to take action unless other employees have also complained about Suzy.
- She can suggest that Suzy take Prozac or learn yoga to deal with the stress of being in charge.
- She can accept that Suzy’s accusations arise from feeling insecure and brush it off unless Suzy continues to criticize her.
Non-profits face the same employee issues as for-profit companies but often mistakenly believe they are exempt from employment laws. As a general rule, they are not and should consider how best to minimize their risks of violating employment laws.
If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.
Join the HR Compliance Jungle today. Click here!
Bryan is a serial entrepreneur. Every time he gets a new idea, he starts a new company to exploit the idea. He’s successful at starting businesses, but he’s lousy at running them.
Susan learns this the hard way when she begins working at one of his companies. Her first day on the job, she’s introduced to Elaine who is so friendly and helpful that Susan is duped into thinking she’s nice. But Elaine is a snake in the grass.
Elaine is an intolerable busybody. She stands near the elevator to track the time each employee shows up for work. She wanders the hallways, keeping tabs on what others are doing and saying. Then she passes every tidbit of information along to Bryan with a special Elaine twist.
the decisions he makes.
buy their own office supplies since Elaine locked up the supply closet and hid the key.
Susan knows that Bob was late with the financial reports because Elaine delayed helping him while she worked on other lower priority assignments. Susan looks at Elaine expecting her to defend Bob. Elaine smirks and remains silent.
In the actual situation, the junior manager soon found herself on the backstabber’s hit list and left the company as soon as possible.
Amber sits at her desk sorting through paperwork when Tom walks in and slumps in the chair across from her. Amber is the HR director for a company that provides transportation services for musical acts. Tom is one of the bus drivers. He stops by to give Amber an update about his recent month-long trip driving a rockabilly band around Texas.
professional contract. The tour was to build buzz about their new album. The band members were as excited as school children, staring out the windows as the passing scenery. At the first roadhouse, they leaped off the bus, grabbed their instruments, and prepared to sing.
Between performances, the band decided to explore the bars on the Riverwalk. Later no one could remember exactly what they did but they all agreed they had a great time. Then they got back on the bus for the next leg of the tour.
landscape. One day, after several minutes of staring, Denver asked where they are. Tom was as tired of the road as the band. Without taking his eyes off the road, he replied to Denver, “What difference does it make to you? When the bus stops, you’ll get off and play. Until then, shut up and go sit down”.
Dawn, the Chief Talent Officer for her company is happy for the first time in months. The election is over! The chips have fallen. She no longer cares who won.
half is snarling that the election was rigged. Dawn sighs deeply and wades into the group, greeting everyone by name. To encourage them to actually enter the building, she promises something “special” for lunch at company expense.
Dawn calls a local bakery to order a cake for the impromptu TGIO party. Apparently, many people are having TGIO parties because the bakery sold out of cakes. Dawn orders a mix of crème puffs and cookies. She is determined to have a cheerful lunch.
difference between the popular vote and the Electoral College vote. Dawn cuts him off in mid-sentence. She has a really important job for him, she says. She needs him to go to the local big box store to buy supplies for the party. She’ll reimburse him, she promises.
Dawn, the Chief Talent Officer for her company, is slogging through the remaining weeks of the political campaign. She hates what it’s done to her job. This week she’s thinking of changing her title to Chief Tortured Officer
to show up every morning to depress Dawn with her worries that the election will degenerate into violence and mayhem.
The workforce is as divided as the nation and it’s getting ugly. Yesterday Rory broke up a fight in the employee parking lot. The Trump and Clinton supporters were trying to rip the opposing candidate’s stickers off car bumpers. Rory waded in, knocked a few heads together and ordered everyone back to work.
t the candidates and their families. Then they stand around arguing about what they’ve read.
Alana always felt like a misfit, so when she started her own business, she decided to hire people like herself. Alana’s company sells works of art ranging from paintings to furniture. Oddballs seem to be more at home in the world of unique “art”.
They instantly boosted sales due to their smooth handling of customers. Art wasn’t the only thing they sold at Alana’s shop. Evan and Elsie had a side business growing high quality marijuana. To encourage sales, they invited customers to sample the good in the parking lot behind the shop.
Shrieking like a banshee, she chased off the customers. Then she explained to Evan and Elsie that de-criminalizing marijuana was not the same thing as legalizing it. She threatened
But as the company expanded, new employees lacked the camaraderie of the ones who had helped build the business. Adding employees meant more personality conflicts and scheduling difficulties. Bobbye wanted to add some structure to the company by creating HR policies to ensure everyone understood what was expected of them.
Bobbye decided to change the brand of coffee for the office. A day after the change, Billy walked in to the break room, saw the new brand name, and hurled the coffee can across the room into the garbage can. Now Billy and Bobbye don’t talk to each other in the office. They relay messages through employees. Their employees used to call them B&B or B-squared. Now it’s Bombs Away.
employee perks, starting with the health plan. He tells employees they will have to begin contributing to the premium. Cutting back on perksannoys the employees and Bobbye.
Even free beer at the Friday Afternoon Frazzle can’t attract most employees because they feel so uncomfortable around Billy and Bobbye. The least bright employees are choosing sides. The smarter employees are trying to stay neutral. The smartest employees have already bailed out for more stable workplaces. On its present trajectory, the company will implode.
named Trish was searching for true love. Like so many others, she found it at the office. Her Prince Charming was John, Vin another division of the company. John was also looking for true love having just wrapped up a nasty divorce with his former true love
Trish met John at the office Christmas Party and thought he was a jerk. She changed her mind at the summer picnic when she saw him playing with his kids and lobbing water balloons at other managers. John looked like an Olympic athlete compared to some of the other managers.
As in a fairytale, when a workplace romance fizzles people behave badly. John stopped responding to her emails and text messages. He also told Trish’s boss that Trish could never work in his division again because she was a lousy worker. Meanwhile, Trish’s performance nosedived as she realized her fairy tale was fizzling.
In the actual situation, the manager was counseled for violating HR policies and wrecked his chances at a promotion. The woman accepted a settlement of her claims and left the company still looking for true love.
HR Compliance Jungle 