Employees

Get Rid of Him!

Another update from the Jungle….
image024Doug is getting close to retirement age after a long, not very distinguished, career. He’s still the consummate professional but it’s obvious that all is not well with him. He is out sick at least one day a week and he doesn’t do much work on the days he is in the office.

Doug’s problems are becoming a headache for Suzy, the HR manager. Suzy likes Doug; he’s always polite and respectful which is not true of his pushy boss. The pushy boss has ordered her to find a reason to fire Doug. Suzy privately thinks the pushy boss wants to make his budget look better by dumping Doug for a less experienced and lower salaried employee.

Suzy begins discrete inquiries of Doug’s behavior and job performance. His friends tell Suzy that Doug suffers from anxiety
attacks and depression. Doug’s anxiety attacks worsened when he was moved into an office on the 15th floor with a wall of windows. Doug has a fear of heights.

Doug’s also having trouble remembering things. Yesterday, Suzy overheard a junior team member
image025talking to Doug about a client problem. When Doug said the problem sounded familiar, his junior replied, “It ought to; it’s your client”.

Today Suzy is meeting with Doug’s boss. She suggests that Doug should be moved to an interior office but the boss says no; senior people like Doug must have a window office. Next Suzy asks for examples of Doug’s work that show he can’t do his basic job description. The boss has none. In fact, Suzy already knows the boss gave Doug a tepid, but positive, performance review.

What should Suzy do next?

  1. She can tell the pushy boss that he’s a dingbat for trying to fire an older worker who is obviously still competent and who has not received a negative performance review.
  2. She can read up on the definition of “disability” in the Americans with Disabilities Act in case Doug decides to ask for an accommodation.
  3. She can verify that the company has employment practices liability insurance because her gut instinct is that Doug’s boss is about to demonstrate the need for such coverage.

In the actual case, the older worker eventually took early retirement based on health reasons and faded away without raising any of the legal issues that were available to him. The pushy boss was promoted which allowed him to be pushy to a greater number of people simultaneously.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Download my FREE eBook today! Click here! 

Click here to join the HR Compliance Jungle today.

Follow us on Facebook & Twitter!

They Didn’t Like Her Looks

Another update from the Jungle….

unnamed (9)Alana walked into the break room to refill her coffee mug and stumbled into a raging war. A group of co-workers were arguing about the merits of the presidential candidates. Alana sidled toward the coffee maker regretting that she didn’t send her assistant to check if the coast was clear.

The political argument covered familiar ground. Several co-workers scoffed that Carly Fiorina is ugly and unattractive and so she shouldn’t be president. Another co-worker chimed in criticizing the physical appearance and business sense of Hilary Clinton. Both women were criticized for fashion faux pas.

Aside from a few cracks about Donald Trump’s hair, the male candidates were judged on their prior experience and ideas.
The argument focused on the conservative credentials of the male candidates but no one criticized their suits or their ties.

Alana grabbed her mug and trudged back to her office reflecting that some things never seem to change. The AP 2016 BUSH CLINTON FUNDRAISING A ELN USA NYwomen candidates are judged on their physical appearance and not their ideas or abilities. Alana thought about other women presidential candidates. In 1972, Shirley Chisholm’s campaign was dismissed with a smile. In 1984, Geraldine Ferraro’s qualifications as a vice presidential candidate were buried under stories about her husband’s alleged Mafia connections. (He was Italian-American from New York and owned a construction business.)

Alana’s the HR director for her company and she conducts many interviews to screen job applicants. The interviews require her to judge job candidates based on appearance, how well they prepare for the interview and their prior work experience. Inevitably, some job candidates lose the chance to move to the next stage of the hiring process because they don’t look or act “right” in the initial interview.

Alana knows that rejecting a job candidate almost always involves her biases, good and bad. She also knows that there are many ways to explain why a candidate was rejected that appear neutral and unbiased.

What should Alana do next?

  1. She can resign her job and go live in a cave with no wi-fi until after the presidential election next November.
  2. She can create a new HR policy banning political discussions in the break room.
  3. She can accept the reality that we are judged on our appearance and recognize how her personal biases influence her hiring recommendations.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Download my FREE eBook today! Click here! 

Click here to join the HR Compliance Jungle today.

Follow us on Facebook & Twitter!

The Slob Next Door

Another update from the Jungle….

image017

Judy was excited about her new job. She targeted the company for employment after reading the corporate social responsibility blurb on their company website. During the interviewing process, the HR people seemed impressed by her accomplishments and she was impressed by their description of the charitable causes supported by the company.

Judy moved into a cubicle with a window view (of the parking lot) and prepared to work for a company with a conscience. Judy set to work with energy and enthusiasm, sure that she had found the perfect employer. But, alas for Judy, the dream job quickly ended. A slob moved into the cubicle next to hers.

The slob’s cubicle overflowed with work papers, empty candy bar wrappers and gum wrappers. The slob guzzled caffeinated drinks all day and left the empty cans lying around his cubicle, creating a sticky mess that oozed into the corridor between rows of cubicles.image021

All those caffeinated drinks also made the slob twitchy. He thumped and bumped against the cubicle walls so that Judy sat in a mini earthquake zone. The slob listened to music on his iPhone but even with headphones, everyone in a ten-foot radius could clearly hear the music. The slob often cracked his gum in time to the music.

Judy made several attempts to politely ask the slob to turn down the volume on the iPhone, to not crack his gum, and to not hit the wall between their cubicles. Each time the slob apologized but promptly ignored her requests. Finally, Judy asked her boss to move her to a cubicle far away from the slob. Her boss told her to ask HR.

The HR rep said no other cubicles were available. She implied that Judy was not a team player after Judy pointed out that the slob was violating several HR policies on cubicle etiquette. Then the HR rep suggested that Judy should try to “work something out” with the slob. Judy left the HR meeting convinced that no one in authority cared about the slob next door.

What are Judy’s options?

  1. She can train the slob the same way she trained her dog, spraying him with water each time he engages in “bad” behavior.
  2. She can learn meditation techniques to help her deal calmly with the slob.
  3. She can ask whether she wants to work for a company that brags about corporate responsibility while allowing a slob to ignore company policy and annoy co-workers.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Download my FREE eBook today! Click here! 

Click here to join the HR Compliance Jungle today.

Follow us on Facebook & Twitter!

I’m Not His Employee

Another update from the Jungle….
image011Addison works for Rob, who has a consulting business. (We met Rob in last week’s post.) The work is sporadic and project-based but she likes it that way because she’s a free spirit. Addison worked for large corporations for many years and is happy to be on her own now.

She does project-based work for several businesses, including Rob’s, and also has a few clients of her own. She dislikes sales and prospecting for clients because she prefers to focus on the work. She likes working for Rob because he pays quickly and the projects allow her plenty of scope for imagination.

Today when she stopped by Rob’s office to discuss the next project, she found him in a strange mood and slightly hung over from overindulging in Gentleman Jack. Rob began talking about financial problems. At first Addison thought he was telling her that he was insolvent. Then she realized he was talking about some new policy of the U.S. Department of Labor (DOL).
image015The DOL recently said that it would no longer use the “control” test to determine if a worker is an independent contractor (1099 worker) or an employee (W-2 worker). Instead, the DOL plans to use an “economic reality” test. This new test has a number of factors but can be summed up by saying that if a worker is economically dependent on the employer, then the worker is a W-2 and not a 1099.

Addison accepts Rob’s offer of a shot of Gentleman Jack, although she prefers Buffalo Trace, and they sit in a gloomy silence as they contemplate what the new test means for each of them. Addison dreads the idea that she could again be classified as a W-2 because she likes being free to work at her pace and only on things she enjoys doing.

What should Addison do next?

  1. She can explain to Rob that she has other clients in addition to the work she does for him and so she thinks that she truly is an independent contractor.
  2. She can incorporate her business now that she has the money to do so rather than continuing to operate as a d/b/a. Incorporating is additional proof that she is running her own business.
  3. She can wait to make any changes until she has more information.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Download my FREE eBook today! Click here! 

Click here to join the HR Compliance Jungle today.

Follow us on Facebook & Twitter!

She’s Not My Employee

Another update from the Jungle….
image008Rob has a small consulting business that does project-based work. That means Rob needs a flexible work force that can easily gear up when there are lots of clients, but can also gear down when projects are few.

Rob relies on a group of individuals that he classifies as independent contractors. For each project, Rob explains what the client wants, the deadlines that must be met, and the scope of work. The worker can accept or reject any project. Rob’s been happy with his flexible work force.

At a recent networking event, Rob heard that the U.S. Department of Labor (DOL) has decided to ditch its old “control” test for deciding if a worker is an independent contractor (1099) or an employee (W-2). Instead the DOL will use an “economic reality” test. Rob does some quick research at www.dol.gov/whd and finds the document outlining this new test. What he reads makes him reach for a bottle of Gentleman Jack.

After a couple of stiff drinks, Rob thinks he understands the main points of this new test. The
image010economic reality test says that a worker who is economically dependent on an employer is an employee and not an independent contractor. Rob doesn’t know if his workers are economically dependent on him. He uses them part-time and always believed that they did work for other consulting businesses.

Rob sees that the new test has several factors. The factor that most worries Rob is the one that says if the work performed is an integral part of the employer’s business, then the worker is a W-2 and not a 1099 worker. Rob knows that his consulting business depends on completing projects for his clients which requires the use of skills that his independent contractors have.

After another shot of Gentleman Jack, Rob does some worst case scenario calculations of what will happen if his workers must be converted to W-2’s. He realizes immediately that it wouldn’t be financially possible to convert all of them to employees.

What are Rob’s options?

  1. He can choose a couple of the independent contractors that have the broadest range of skills and offer to convert them to W-2’s who work full-time for him. All the other workers would no longer be eligible to work on his company’s projects.
  2. He can talk to his CPA about cash flow and tax strategies for dealing with the new economic reality test.
  3. He can continue business as usual, including drinking more Gentleman Jack, while he waits to see what DOL will do.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Download my FREE eBook today! Click here! 

Click here to join the HR Compliance Jungle today.

Follow us on Facebook & Twitter!

School Zones Made Me Late

Another update from the Jungle….
image001Jane is the HR manager for a company with about 200 employees. The company runs a lean operation which means that Jane is the sole HR person and handles pretty much every situation that arises. Jane likes the variety of issues that she faces because it keeps everything fresh and interesting.

A major problem for the company is time and attendance. The owner of the company is obsessive and compulsive about details and it drives him nuts to see a few employees chronically showing up late. He told Jane to fix the problem.

Jane reviewed the time and attendance policy which clearly states that chronic tardiness may subject an employee to progressive disciplinary action. The policy is included in the employee handbook. Jane checks the personnel files for each laggard employee and finds that each of them has signed the acknowledgement form. That means that each employee received a copy of the employee handbook and promptly tossed it aside without actually reading it.
image004This week, Jane began meeting individually with each employee who is chronically late. Jane tries not to yawn as she hears the usual excuses. One employee says she was stuck in traffic due to an accident. Another says his dog got out of the fenced-in backyard and he had to find the mutt and lock him in the garage before leaving for work.

Jane’s favorite excuse of the week is the employee who says she was late due to the school zones. The employee recently moved so that her children could attend a more highly rated school. This means the employee must now travel through three more school zones on her route to work. That caused her to be late.

What should Jane do next?

  1. She can explain to each employee that the excuse du jour doesn’t make up for chronic lateness. She can then move to the next step in progressive discipline.
  2. She can encourage each employee to make a greater effort to arrive on time and let them off with a verbal warning.
  3. She can ask herself why she never thought up so many creative reasons for being late to work.

Time and attendance issues are a perennial problem. Perhaps it’s time to think about the underlying reasons for tardiness. Employees who enjoy their work tend to show up on time.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Download my FREE eBook today! Click here! 

Click here to join the HR Compliance Jungle today.

Follow us on Facebook & Twitter!

Psycho Boss

Another update from the Jungle….
Sue hates her job because she works for a psycho. Sue was transferred into the psycho’s
department during a company-wide reorganization about six months ago and life’s gone steadily
image031downhill since.

Sue’s psycho boss loves to assign multiple projects with the same deadline, which pretty much guarantees that something won’t be done on time. During the first month, Sue asked which project should be given priority and psycho boss always responded that the projects were equally important. So Sue stopped asking about prioritizing the workload. Of course, psycho boss blames Sue when deadlines are missed.

Refusing to establish priorities is just a symptom of psycho boss’ favorite management technique. Psycho boss refuses to make decisions because she’s afraid to take responsibility. But she won’t allow her subordinates to make any decisions without her input.
image035Last month, Sue decided to fight back. She bought a doll that she treats as her boss’ avatar. Each evening, she sticks pins in the doll and wishes psycho boss would vanish. So far the doll looks like a pin cushion but the bad juju hasn’t worked because Sue still works for the psycho.

Sue knows that senior management is aware of psycho boss’ management deficiencies. But she also knows that they won’t take any action as long as the work is done and the grumbling doesn’t flare into an open revolt. After all, senior management doesn’t want to admit they made a mistake by promoting psycho boss in the first place.

Yesterday, psycho boss called Sue into her office to accuse Sue of incompetence. When Sue asked for specific examples based on her work, psycho boss started yelling and cursing, accusing Sue of insubordination. Now Sue is sitting at home, sticking pins in the doll and considering her options.

What are Sue’s options?

  1. She can take an advanced course in black magic and hope it works better than the juju doll.
  2. She can complain to HR about psycho boss’ unprofessional behavior (yelling and cursing) and request that an HR rep attend future meetings between Sue and psycho boss to serve as a witness.
  3. She can look for another job either within the company or with another employer.

In the actual situation, the company reorganized their departments again and psycho boss lost supervisory authority in the changes. So in a weird way the juju doll worked because psycho boss vanished.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Download my FREE eBook today! Click here! 

Click here to join the HR Compliance Jungle today.

Follow us on Facebook & Twitter!

3 Keys to Hiring the Right Employee

Another update from the Jungle…
image029
Renee owns a small bakery that is growing rapidly but still needs to plow the profits back into the business to ensure its long term success. She knows the long term success of the bakery depends on the quality of the employees.

She learned through trial and error that she needed to be clear about what she was looking for in a new employee. One early hire, Debra, was great at baking muffins but seemed to hate people. Customers would dash out the door if they saw Debra at the counter waiting to serve them. Renee eased Debra out the door so that she could go be successful with a different employer. Then Renee revised her job descriptions to focus on all the skills, not just baking, that she needs.

Renee also realized that hiring the right employee is not enough. New hire Marta didn’t know how to use a convection heat oven and her first batch of cookies were harder than hockey pucks. After
image027the smoke cleared and the hockey pucks were trashed, Renee decided to assign an experienced employee as a mentor to train Marta on using equipment. Marta now bakes cookies using her grandmother’s recipes that are the hottest sales items in the store.

Of course, assigning a mentor was not enough either. Cherie had a mentor but wasn’t making progress in learning how to use kitchen equipment or the cash register. A quick investigation revealed that Cherie was intimated by her mentor and never asked questions. The mentor admitted that she is a perfectionist and isn’t comfortable trying to teach new hires.

This mismatch taught Renee that she needed to more closely monitor the progress of each employee. So every week she meets with each employee to answer questions and to ask for suggestions on improving the business. It’s a huge time commitment for Renee but in the past year, turnover among all employees has dropped dramatically and would-be bakers now beg her to hire them.

What are Renee’s 3 keys to hiring the right employee?

  1. Know what you want and clearly state it in the job description so that you hire the right person for the job.
  2. Have a good “onboarding” process to integrate the new employee into the workforce that includes training the new person on equipment and business processes.
  3. Monitor progress of all employees to match skills to opportunities to increase job satisfaction and the chance of retaining each employee.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Download my FREE eBook today! Click here! 

Click here to join the HR Compliance Jungle today.

Follow us on Facebook & Twitter!

The Right Person for the Job

Another update from the Jungle….
image013Wanda owns a small company and she’s preparing for her next round of job interviews.  She hates the interviewing and hiring process. It takes a lot of time away from running her business and the results can be iffy.

The last few batches of job applicants she interviewed left much to be desired. One job applicant said that if he was hired, he would need to take time off to fix a “mix up” about his probation. Another asked if a job offer was contingent on passing a drug test.  Another applicant candidly admitted he didn’t want the job but had to perform a job hunt in order to keep his unemployment benefits.  After that interview, Wanda tottered home and had an extra-large glass of wine
image016 with her dinner.

In the last batch of job applicants the only one showing real promise was a biker dude with prison tattoos. Heshowed up on time, was polite and actually asked relevant questions about the job duties.  Even though the biker dude lacked many of the job skills she was seeking, she immediately offered him the job because he seemed willing to learn.

But Wanda knows that she can’t continue such a hit or miss process. She needs to find a better method for hiring new employees.

What are Wanda’s options?

  1. She can reconsider what she’s looking for by ensuring the job description accurately reflects the job duties. It’s difficult to hire the “right” employee with the wrong job description.
  2. She can outsource much of the hiring process which will save her time. Of course, the staffing agency will need an accurate description of the job duties in order to find appropriate applicants for the job.
  3. She can rely more on referrals from friends, family and current employees as they understand her business are more likely to refer suitable candidates for job openings.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Download my FREE eBook today! Click here! 

Click here to join the HR Compliance Jungle today.

Follow us on Facebook & Twitter!

Ignorance May Not Be Bliss

Another update from the Jungle…
image012Bill runs a small tech company with a group of bright, energetic young web designers. (His techies shouldn’t be confused with Trekkies, although many of them are Star Trek and Star Wars fans.) Bill’s techies provide their own laptops, iPads and cell phones. Some of the techies have other clients but most of them work exclusively for Bill.

Bill rents space in a renovated factory where he can meet with clients and with his techies to discuss projects. His clients think the location is cool because it’s a center for several IT startups.  His techies like it because next door is a coffee shop with plenty of dark roast coffee, a necessary ingredient in the creative process of the techies.

Bill insists that his techies work at his office location at least once a week so that he can monitor progress on specific client projects. Bill has always treated his techies as independent contractors rather than W-2 employees. The techies prefer to be paid as 1099’s because it gives them a sense of freedom as they work on their own schedule.

Recently, one of the techies told Bill that the U.S. Department of Labor (DOL) has redefined who is an independent contractor.  Based on this new definition all the techies should probably be reclassified as employees rather than independent contractors. But this techie is a bit of a weirdo who shows up occasionally dressed like Spock and tells clients to “live long and prosper” so Bill’s not sure he believes him.

What are Bill’s options?

  1. He can continue his existing practice of classifying the techies as independent contractors since this classification has not been challenged in the past.
  2. He can take a quick look at the DOL website to see if he can find information about a new definition of “independent contractor”.
  3. He can ask for professional help in figuring out whether his techies are truly independent contractors or are actually employees.

A few years ago, a client faced this issue and chose to continue classifying its web designers as independent contractors. The client also declined to hire an attorney to obtain a legal opinion on the matter. Ignorance may not bliss. It generally costs less to hire an employment law attorney to provide a legal opinion on the issue than wing it and end up paying penalties if the IRS or DOL decides workers were misclassified.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Download my FREE eBook today! Click here!

Click here to join the HR Compliance Jungle.

Follow us on Facebook & Twitter!