Discrimination

Want to Know What I Think?

Another update from the Jungle….

Cyndi is the newest manager at her company. How she got promoted is still a hotly disputed topic. She worked for the company for ten years, taking on progressively more difficult assignments. She paid for management training classes out of her own pocket and thinks she’s earned her promotion.

Tom, the other candidate, and his supporters are convinced that she got the promotion due to an excess of political correctness by the senior management team. They believe the senior management team was scared after the company was sued by former employee Alicia.

Alicia sued after being passed over for promotion for the third time. She alleged that Ron, the CEO, and other male senior managers judged female employees based on “feminine” appearance rather than competence. Alicia wore little makeup and preferred pants suits to dresses.

Without admitting fault, the company quickly settled with Alicia and proudly announced a new diversity and inclusion initiative. Cyndi is the first person promoted to manager after the D&I program is implemented.

Cyndi shows up for her first managers meeting prepared to contribute after all her years of preparation. She walks into the conference room and sees that the chairs are taken at the table. She drags up a chair and politely asks two colleagues to move to allow her to sit at the table. They stare at her blankly for interrupting their conversation.

After a moment, Cyndi deftly shoves an elbow into the side of one manager and whacks her chair leg into the shins of the other one. As they recoil, she pushes her chair into the cleared space at the table and sits down. She smiles graciously at her colleagues and thanks them for moving.

The meeting is about a new marketing campaign to increase sales to women. Cyndi listens in silence for several minutes, awaiting her chance to contribute. Ron solicits opinions from everyone except Cyndi.

Cyndi looks around the table and considers her options.

  1. She can sit quietly and say nothing since she’s new to the group.
  2. She can go home and cry into a glass of red wine because she was ignored.
  3. She can look Ron in the eye and say, “I’m sure it’s an oversight but I haven’t been asked what I think of the new campaign”, and then give her opinion.

The above scenario may seem familiar to many employees.  Diversity and inclusion programs enhance employee retention and attract new employees; but only when properly implemented and with a clearly stated goal of deepening the talent pool.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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The Knife in the Back

Another update from the Jungle…

pic-5Bryan is a serial entrepreneur. Every time he gets a new idea, he starts a new company to exploit the idea. He’s successful at starting businesses, but he’s lousy at running them.

Bryan doesn’t like getting bogged down in the details. So he relies on lieutenants to keep him informed of how things are going at each company. Unfortunately, Bryan doesn’t seem to have noticed that one of his trusted lieutenants is deadlier than a rattlesnake.

pic-1Susan learns this the hard way when she begins working at one of his companies. Her first day on the job, she’s introduced to Elaine who is so friendly and helpful that Susan is duped into thinking she’s nice. But Elaine is a snake in the grass.

pic-2Elaine is an intolerable busybody. She stands near the elevator to track the time each employee shows up for work. She wanders the hallways, keeping tabs on what others are doing and saying. Then she passes every tidbit of information along to Bryan with a special Elaine twist.

Susan learns the truth when Bryan stops by for a quarterly meeting with the company’s management team, of which Susan is a junior member. Bryan marches into the conference room and sits opposite Elaine who is taking notes on pic-4the decisions he makes.

Bryan begins the meeting by chewing out Laura for falling sales in the past quarter. Laura replies that it is impossible to boost sales when her team is starved for resources. She produces a stack of receipts showing that her team has to pic-3buy their own office supplies since Elaine locked up the supply closet and hid the key.

Bryan impatiently tells Laura to stop blaming others for her own failings as a manager. Then he turns on Bob, the CFO, who didn’t have the financial reports ready for Bryan. Bob scowls but says nothing.

pic-6Susan knows that Bob was late with the financial reports because Elaine delayed helping him while she worked on other lower priority assignments. Susan looks at Elaine expecting her to defend Bob. Elaine smirks and remains silent.

What are Susan’s options?

  1. She can point out that Elaine sabotaged Bob but doubts that Bryan will believe her.
  2. She can thank her lucky stars that Elaine isn’t gunning for her.
  3. She can use her accrued vacation to begin hunting for a new job, preferably one without another Elaine.

pic-7In the actual situation, the junior manager soon found herself on the backstabber’s hit list and left the company as soon as possible.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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The Magic of the Season

Another update from the Jungle….

unnamed-3After the fiasco of their Thanksgiving dinner, Rudy and Trish decide they will skip a holiday party this year.  Even a warlock and a witch need a break.  Jerry, the werewolf next door, offers to host a holiday party, but they turn him down. Every surface in Jerry’s house is covered in dog hairs and Trish is a finicky witch who doesn’t like the way the dog hairs stick to her clothing.

Besides, there are rumors of an employee party at the big box store where Rudy, Trish and Jerry work.  Trish checks the bulletin board in the employee break room and sees the notice that the company isunnamed-20 hosting a Christmas party for employees.  Trish immediately complains to the HR manager that calling it a Christmas party interferes with her religious beliefs as a pagan. She threatens to take concerted action with the other witches to protect her workplace rights.

The HR manager cleverly deduces undercurrents of discontent and decides to take a survey of employees to ask who will attend the holiday party.  Most employees say they will attend if they are paid for their time and there is no gift exchange.  In a workplace full of witches, warlocks and a mischievous leprechaun, no gifting is a prudent choice so the HR manager agrees.

The HR manager reports the survey results to the ogre who owns the store and he agrees to pay the employees to attend the holiday party. Actually, what the ogre says is much pithier and an exact quote might give rise to an EEOC charge. The HR manager posts a signup sheet for the potluck lunch.

unnamed-19Trish brings sugar cookies shaped like pentagrams. She’s added a magic spell that increases the eater’s happiness. After eating a cookie, the HR manager smiles benevolently at her coworkers.

Ryan, the leprechaun, arrives late because it is normally his day off.  But he never misses an opportunity to get paid for not working.  He steps jauntily into the break room breathing Bushmills Irish Whiskey fumes on everyone and smiling bleaunnamed-17rily.  As he passes the buffet table, he snatches one of Trish’s cookies and gulps it down in two bites.

The magic spell synchronizes beautifully with his whiskey. Ryan begins high-stepping around the room, like an extra in Riverdance, listening to a tune only he could hear.  The HR manager joins him and soon everyone is hoofing it round the breakroom.

Everyone agrees it is the best office holiday party in years.

Happy Holidays!

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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Thank God It’s Over!

Another update from the Jungle….

unnamedDawn, the Chief Talent Officer for her company is happy for the first time in months.  The election is over! The chips have fallen.  She no longer cares who won.

She drives to work humming Roy Orbison’s song “It’s Over” and planning an impromptu TGIO (Thank God It’s Over) party for the lunch hour.  Her good mood lasts all the way to the employee parking lot.

The parking lot is partially blocked by a group of employees. Half the crowd is jubilant because their candidate won. The other unnamedhalf is snarling that the election was rigged.  Dawn sighs deeply and wades into the group, greeting everyone by name. To encourage them to actually enter the building, she promises something “special” for lunch at company expense.

Dawn’s day goes further into a hole when she finds Helen, the Voice of Doom, camped out at her office door. Helen claims she saw rioters storming through her neighborhood as she drove to work. Dawn privately wishes Helen would join the riot. Aloud she suggests that Helen should go to her cubicle and sit quietly, waiting for martial law to be declared so that it is safe to drive home.

unnamed-2Dawn calls a local bakery to order a cake for the impromptu TGIO party. Apparently, many people are having TGIO parties because the bakery sold out of cakes. Dawn orders a mix of crème puffs and cookies. She is determined to have a cheerful lunch.

Allen, the Philosopher King, pops into her doorway as she hangs up the phone. He wants to talk about the unnamed-4difference between the popular vote and the Electoral College vote.  Dawn cuts him off in mid-sentence. She has a really important job for him, she says. She needs him to go to the local big box store to buy supplies for the party. She’ll reimburse him, she promises.

Rory, the Prez, hurtles in to Dawn’s office practically frothing at the mouth.  Half the workforce failed to show up this morning due to an excess of alcohol consumed last night while they watched the election returns. He can’t run a business without employees. Heads must roll!

What should Dawn do next?

  1. She can wait for the Prez to hyperventilate and then continue planning her party.
  2. She can promise him first dibs on the crème puffs and cookies.
  3. She can suggest that the employees be given some leeway on absenteeism due to the special circumstance of a hotly contested election.

Have a TGIO party to celebrate the end of this election cycle.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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I’m Mad as Heck about the Election!

Another update from the Jungle….
unnamed-4Dawn, the Chief Talent Officer for her company, is slogging through the remaining weeks of the political campaign. She hates what it’s done to her job. This week she’s thinking of changing her title to Chief Tortured Officer

Helen, the Voice of Doom, didn’t take the hint a couple of weeks ago when Dawn tried to politely tell her to get lost. Helen continues unnamed-6to show up every morning to depress Dawn with her worries that the election will degenerate into violence and mayhem.

After Helen leaves Allen, the Philosopher King, drifts in the door.  His garbled theories on democracy in America sound profound until you listen closely. Then you realize he’s just fogging up the room with BS. Besides Dawn couldn’t care less.

She has a real political crisis this week. She’s been summoned to the President’s office. Rory, the Prez, also wants to discuss the election and what it means for the office.  Rory’s channeling Jack Nicholson’s “Colonel Jessup” from “A Few Good Men” pacing the office and growling.

unnamed-15The workforce is as divided as the nation and it’s getting ugly. Yesterday Rory broke up a fight in the employee parking lot. The Trump and Clinton supporters were trying to rip the opposing candidate’s stickers off car bumpers.  Rory waded in, knocked a few heads together and ordered everyone back to work.

He’s not worried about a little fight in the parking lot. He’s mad as heck that no one seems to be working.  The company’s internet connections are smoking hot as workers visit “news” sites to hear the latest salacious details abouunnamed-14t the candidates and their families. Then they stand around arguing about what they’ve read.

Rory glares at Dawn and asks if he can fire a few people to set an example for everyone else. Dawn begins to explain (again) about the progressive discipline policy. Rory cuts her off.  If he can’t fire anyone, can he ban politics from he workplace?

What advice should Dawn give the Prez?

  1. She can give him a quick civics lesson about free speech.
  2. She can draft an email for him to send to all employees reminding them to do their jobs while on the clock.
  3. She can suggest that he should visit the gym more often to work off his aggression and grit his teeth for one more week.

The good news is that presidential elections happen every four years and we’ve got one more week to go.  Then we’ll all go back to arguing about sports.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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I’m So Over This Election Thing

Another update from the Jungle….

unnamed-3Dawn is the HR manager for her company.  Five years ago, her title was HR Director. Then it was changed to Chief People Officer before changing again to Chief Talent Officer.  These days, she thinks her title ought to be Chief Therapist.

Dawn is seeing a steady stream of employees who are agitated by the impending unnamed-2election.  She’s investigated several complaints of discrimination and sexual harassment as everyone becomes hyper-sensitive in response to the latest election news headline. A recent example is Monica who complained of a hostile workplace and named Steve as the perpetrator.

unnamed-6Dawn’s investigation findings are underwhelming. It turns out that twice in as many days, Steve drank the last cup of coffee and didn’t start a new pot brewing. Monica thinks he did it deliberately to disrespect women by forcing a woman to brew a new pot. Steve says he was in a hurry and simply forgot. He says Monica hates him because he was promoted before her.  Dawn tells Monica and Steve in polite HR-speak to grow up.

Dawn’s investigation at least broke the monotony of listening to Helen, the Voice of unnamed-4Doom. Helen comes to Dawn’s office every morning with a coffee mug the size of a soup bowl, plops down in the spare chair and doesn’t leave until she needs a refill.  Helen is a worrier. Her latest worry is that the political arguments among co-workers will degenerate into fist fights. She says she doesn’t feel safe walking around the office.

unnamed-2Helen could hide in her cubicle actually doing her job and ignoring the political fights around her, suggests Dawn. Helen explains for five minutes exactly why that wouldn’t work for her. Dawn asks if Helen wants to use accrued vacation days to stay at home. Helen says she doesn’t have enough accrued leave to stay home for the next three weeks and drifts away for a refill.

Dawn’s sick of hearing about sex scandals, email scandals, and who’s fit for what office. She hates both of the presidential candidates and their negative ads. She can’t wait for it to be over.

What should Dawn do for the next three weeks?

  1. She can lock her office door and refuse to talk to her co-workers.
  2. She can try to ban political discussions in the work place.
  3. She can treat all employee comments about the election as white noise and tune it out.

The good news is that presidential elections are a 4-year phenomenon. Normal types of HR complaints will re-surface in three weeks.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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I Don’t Have a Drinking Problem

Another update from the Jungle….

unnamed-4

Leo and Ted are managers at their company. They were hired at the same time and became friends.  They often ate lunch together and spent most afternoons at happy hour at their favorite sports bar.

Leo was promoted first. His division expanded rapidly and when he needed another manager, he asked for Ted.  Ted managed the fastest growing product line in Leo’s division. Naturally, Ted began thinking that his team should have a bigger budget. Leo said no. Ted went to happy hour alone to sulk.

In the next manager’s meeting, Ted interrupted Leo repeatedly until Leo ordered him to shut up.  After the meeting, Ted stomped into Leo’s office to complain. Leo ordered Ted to leave and Ted refused. In the ensuing shoving match, two chairs were broken, Ted got a fat lip and Leo had a bloody nose. After that, they went to separate bars for happy hour.

Ted decided to ask Leo’s boss to make his team a separate division on the grounds that hisunnamed-8 team managed a product line worth more than all the rest of the products managed by Leo’s division.  Luckily for Ted, he appealed to Oscar.

Oscar is a fan of Star Trek and he runs a modified Klingon Empire, where you advance over the body of your former boss.  He is happy to watch Leo and Ted scrap because if they are fighting each other they aren’t challenging Oscar for his job. Oscar grants Ted’s request.

unnamed-3Now Leo and Ted are trying to screw each other’s careers by sucking up to Oscar.  They suck up by inviting Oscar to happy hour.  Oscar appreciates having Leo or Ted cover his bar tab. But all these soggy nights mean that productivity is suffering as Leo and Ted slide into alcoholism.

Nan, the HR manager, is watching from the sidelines. She knows she should talk to the unnamed-9senior management team about Leo’s and Ted’s potential disability due to alcoholism.

What options are available to Nan?

  1. She can recommend that Leo and Ted be shipped off to rehab to dry out in hopes of saving their careers.
  2. She can gather information about their poor performances to build a case for firing them.
  3. She can wait to take action until a senior manager notices the problem.

In the actual case, each manager was encouraged to seek professional help for their alcoholism. Neither sought treatment. One manager eventually quit rather than be fired, while the other manager continued in his same role without any hope of a promotion. unnamed-7

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

 

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Looking for Love!

Another update from the Jungle….

unnamed

  a womanscreen-shot-2016-09-16-at-2-08-32-pm named Trish was searching for true love. Like so many others, she found it at the office.  Her Prince Charming was John, Vin another division of the company.  John was also looking for true love having just wrapped up a nasty divorce with his former true love

unnamed-2Trish met John at the office Christmas Party and thought he was a jerk. She changed her mind at the summer picnic when she saw him playing with his kids and lobbing water balloons at other managers.  John looked like an Olympic athlete compared to some of the other managers.

So when John’s division needed a little extra help with a special project, Trish volunteered. By diligent effort, Trish made herself a star on John’s team and managed to catch his eye. A shared interest in the project led to a little flirting which led to long dinners and then to other extracurricular activities.

Alas, as with every fairy tale a curse fell upon the lovers.  John’s schedule kept him busy with out of town business trips and Trish began to feel neglected. John tired of her whining over the dinner wine about how his career meant more to him than she did, giving John nasty flashbacks to his ex-wife’s complaints.

unnamedAs in a fairytale, when a workplace romance fizzles people behave badly. John stopped responding to her emails and text messages. He also told Trish’s boss that Trish could never work in his division again because she was a lousy worker. Meanwhile, Trish’s performance nosedived as she realized her fairy tale was fizzling.

The final fizzle arrives when Trish hears through the grapevine that John is blacklisting her.  She’s convinced its retaliation for their affair. When her boss counsels her about her cratering performance, Trish remembers that he is John’s friend. Trish storms into Sue’s office to complain about sexual harassment and retaliation.

What options are available to Sue?

  1. She can slap the taste buds out of John’s mouth for being stupid since managers are expected to use their brains to make decisions at the office.
  2. She can recommend settling Trish’s claims to limit the damage caused by John’s violations of company policy.
  3. She can disguise the details and include them in her next popular bodice-ripper novel, which she hopes will earn her enough money to retire early.

unnamed-2In the actual situation, the manager was counseled for violating HR policies and wrecked his chances at a promotion.  The woman accepted a settlement of her claims and left the company still looking for true love.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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Act Your Age!

Another update from the Jungle….

Jerry feels besieged and overloaded. He’s the CEO and he ought to be bragging about his business. Instead, he’s hiding in his office while he decides what to do next.

2It all started a couple of months ago when two supervisors had a misunderstanding. Brown nosing Bette and motormouth Mike thought the other was responsible for losing a key customer.  Their last face to face meeting degenerated into a yelling, name-calling mess where coffee cups were hurled across the table and a cheese Danish was smashed into the face of Bette’s assistant. Now they communicate strictly by email.

Since they’re supervisors, they’ve managed to drag their respective subordinates into the fight.  Soon 1everyone is communicating via emails that are full of adjectives more appropriate to the schoolyard or a political campaign. Their subordinates don’t even use the same bathrooms anymore to avoid talking face to face.

Jerry doesn’t notice any of the fighting. He’s busy talking to investors that he needs to finance a new product. Besides, he’s the CEO and people talk differently to him. His first inkling that all is not well is when several customers switch to competitors rather than renewing their contracts.

Jerry asks brown nosing Bette why the heck her team of salespeople let the customers get away. She blames motor mouth Mike’s technical team for not answering questions about the products which meant her team couldn’t answer customer questions. Jerry asks Mike what’s going on and he blames Bette’s team of dunces.

Jerry asks the HR manager, Liz, if she’s heard any complaints from co-workers about Bette and Mike.  Liz admits she has. Jerry asks why the heck she didn’t tell him. Liz is hurt; she’s doing her best.

3Liz shows him a series of email exchanges and that’s when Jerry learns the awful truth about Bette and Mike. He can feel the top of his skull popping off as his blood pressure rises. Now he’s sitting in his office trying to decide what to do.

What options are available to Jerry?

  1. He can fire Bette and Mike for showing the emotional development of pre-teens.
  2. He can empty the corporate bank account and “retire” to the Cayman Islands to drink rum.
  3. He can counsel Bette and Mike to act like grownups and work together for the company.     

In the actual situation, the employer chose the third option. The employer’s decision was based on an assessment of the supervisors’ capabilities and skills. The employer also needed to follow the company’s progressive discipline policy before firing employees.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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Me! Me! Me!

Another update from the Jungle….

It’s Monday morning and Christine knows that sitting in rush hour traffic will be the high point of her day.  After that, she’ll suffer a fate almost like death as she sits through the monthly staff meeting. Ms. Piggy will be holding court as usual.

1Ms. Piggy is a co-worker who pretends to be a team player. Beneath the friendly smiles lurks a self-centered prima donna. She knows her life is so much more interesting than others. For the past six months, she’s been monopolizing the staff meetings with the same tale of a product vendor who can’t deliver the quality of work she demands.  

Initially, Christine and several other managers suggested ways for Ms. Piggy to solve her vendor problem. Ms. Piggy made it clear that their solutions would work fine for idiots like them, but not for her since her work is much more technically sensitive.  

Edward, the division head, doesn’t know how to handle Ms. Piggy.  He wasn’t promoted based on his people skills and he doesn’t want to get stuck in sticky people problems.   He would rather walk across hot coals barefoot or participate again in the pie eating contest at the company picnic.

Christine arrives at work and grabs a giant mug of coffee on her way to the conference room.  Edward 2slides into the chair at the head of the table and begins asking for updates. Everyone tenses as he reaches Ms. Piggy. Ms. Piggy begins her usual quick update with the usual digressions.  

Within a minute the energy level in the room plummets deeper than the Grand Canyon. The guy sitting next to Christine begins playing a game on his phone. Two managers begin reading their emails on their iPads.  Edward opens his mouth to cut off Ms. Piggy but she raises her voice and continues.  Christine slurps her coffee and tries to keep her head from exploding.

What options are available to Christine?

  1. She can fall to the floor pretending to have a seizure so that the meeting ends.
  2. She can leap to her feet shrieking “I can’t take it anymore. Shut up!”  
  3. She can suggest that they imitate business networking groups by timing responses so that the staff meetings finish on time and they avoid Ms. Piggy moments.     

The above scenario is a composite of too many meetings at too many companies.  HR can help managers avoid these ghastly events by training them how to give effective feedback to their subordinates on appropriate office behavior and by urging senior management to pay for coaching for managers who lack people skills.   

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

Join the HR Compliance Jungle today. Click here!

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