EAP

Nobody Understands Me

Another update from the Jungle…..

Susie returns from her holiday break feeling wonderful. Her sister hosted Christmas dinner so Susie avoided days of frantic cleaning at home. Then she got extra sleep because last week her kids were staying with her ex and wrecking his new girlfriend’s place. Life is good.

She pulls into the parking lot at work mentally reviewing all she has to accomplish today. She parks in her usual slot and reaches for her bag on the rider’s seat. As she grabs the door handle, she freezes. She spots danger ahead!

It’s Miranda, a morose co-worker whose life resembles the most depressing country music song ever. Miranda rehashed her D-I-V-O-R-C-E so many times unkind co-workers suggested that her husband bailed in self-defense.  Another time, Miranda’s dog ate some chocolate and made an emergency visit to the vet’s office. Miranda wandered around the office hysterically predicting that her dog would die and then complained about the vet bills.

Susie works in a different section of the company and made the mistake of being polite to Miranda several months ago when they met in the break room. Susie is an optimist who is friendly to everyone, at least the first time she meets them.

Unfortunately, Miranda was starved for an audience and latched on to Susie. Before Susie had poured a cup of coffee, Miranda had launched into a dramatic account of the elder abuse inflicted on her mother at the nursing home. Susie’s suggestion that speaking politely to the nursing home staff might be better than screaming was summarily rejected by Miranda.

That’s how it’s gone ever since. Miranda’s sister is a self-centered person who refuses to help with their mother. Miranda’s daughter has a nose ring, orange hair, and a worthless boyfriend. Miranda tragically soldiers on, despite the world being against her.

What options does Susie have to avoid talking to Miranda this morning?

  1. She can stay in her car and leave a voicemail message for her boss saying she is too sick to come to work.
  2. She can sneak into the office and hide from Miranda like all the other employees.
  3. She can boldly but politely excuse herself if Miranda tries to talk to her.

Some employees are morose because they are temporarily overwhelmed by the problems in their lives.  These employees may be directed to the company’s employee assistance program (EAP) by their manager or HR. However, some employees appear to enjoy chaotic lives and don’t want to change. In these cases, damage control is necessary to avoid tanking the morale of their co-workers.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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3 HR Practices to Consider on Veteran’s Day

Another update from the Jungle…..

This Saturday, November 11th, we will celebrate Veteran’s Day. This national holiday originated after World War I to commemorate the war which officially ended at the 11th hour of the 11th day of the 11th month in 1918. Since then, the holiday has expanded to commemorate all military service personnel in our country’s history.

In recent years, the solemnity of the occasion has been obscured by a tendency to label every military person as a “hero.” But a “hero” is an idealization. So labeling all military personnel as “heroes” can make it more difficult for these individuals to admit they need help with mental health issues arising from their days in the service.

For almost two decades, our all-volunteer military has cycled repeatedly through war zones in Afghanistan and Iraq, as well as many other parts of the world. The length of the wars means that they have repeatedly switched between combat and peace time deployments. This cycle has greatly increased mental health strains on active duty individuals, veterans and their families. Those issues don’t go away when an individual leaves the military for civilian life.

Employers who hire veterans can ease the transition with these 3 HR practices.

  1. Support mental health programs for employees. Veterans (and other employees) often avoid treatment out of fear that they will be unfairly stigmatized as “crazy.” More employees will seek help if senior management actively supports use of an employee assistance program (EAP) and the mental health benefits covered in most health insurance policies.
  2. Ensure that anti-discrimination, anti-harassment, and anti-bullying policies are enforced with the goal of limiting the potential for workplace violence. Employees dealing with mental health issues, such as post-traumatic stress disorder (PTSD), may be more likely to react inappropriately when facing a perceived threat. (Not all veterans develop PTSD and not all PTSD sufferers are veterans. Domestic violence survivors and residents of high-crime neighborhoods often have PTSD.)
  3. Review how your company handles Americans with Disabilities Act (ADA) requests for accommodations.  Some employees may function better in a quiet, secluded corner rather than in crowded, noisy cubicles. Other employees may flourish if they can sometimes work remotely. A flexible approach is more likely to ensure your company keeps good employees, including veterans.

This Veteran’s Day, let’s honor our veterans by treating them like the veterans of former wars were treated: men and women who did their duty and then returned to peace-time employment. Help them transition to civilian employment with enlightened practices for handling mental health issues. It will be good for all employees.

If your company is struggling with HR issues, Corporate Compliance Risk Advisor can help you create HR policies that are appropriate for your company’s size and then serve as a resource to your staff as the policies are implemented.

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Join the HR Compliance Jungle today. Click here!

 

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