Another update from the Jungle…
Meet Tom. 
Tom has worked tirelessly on a local factory manufacturing line for almost 30 years. He has rarely missed work and his work ethic is unbelievable.
There’s just one catch…
Tom is challenged when it comes to making sense out of everyday tasks. Although his IQ has never been measured, those who know him can tell that he struggles to understand new information. He often sits staring vacantly during his work breaks, unable to participate in any witty conversational banter, so he aimlessly watches the clock count down until his next shift. Tom has worked at the factory since he turned 18 and, through the years, has earned the right become a part of the company family. His supervisor and several co-workers look out for him on a daily basis. They try to protect him by intervening when younger workers try to make fun of him or call him names like “stupid.”
Now that Tom is almost 50, his learning disability has become visibly worse. He is often easily distracted and becomes completely inattentive while working on the line. This ends up compromising his ability to work on dangerous machines. (Especially after the day that he almost lost his finger!) His supervisor now assigns him to the dreary, boring, repetitive jobs on the safer equipment.
Eventually Tom’s supervisor decides to retire. He’d known Tom for the duration of 30 years at the factory and knew that under his watch, Tom would always have a job at the factory. On his last day, the supervisor warns his replacement that Tom needs to be handled with compassion and patience because of his slower disposition. The new supervisor, David, is a rising star at the company and laser-focused on increasing productivity and efficiency. He becomes instantly offended that his managerial skills are being questioned by the retiring “old geezer.” He dismisses the unsolicited suggestion with a disingenuous “Ok. Sure.”
In the days following, David is overwhelmed and irate with Tom’s slow pace and inability to concentrate on the line, so he begins to routinely shout at and berate Tom during his shift. David pushes Tom to move faster and to stay focused, which creates confusion and high levels of emotional distress for Tom. This erratic behavior becomes so frequent that David decides to notify Gloria, the company’s HR representative. David informs her that Tom needs to be terminated for poor work performance ASAP.
Early the next morning, before Gloria could call Tom into her office, he wandered away from the line and walked over to the field next to the factory’s parking lot. He stood in the rain, gazing up at the sky and proceeded to take off his clothes and lay down on the ground. David sees this and sends an employee to tell Gloria to call 911.
What should Gloria do next?
She should call the paramedics so that Tom can be taken to the hospital for evaluation?
She should tell David to stop bullying his subordinates?
She should review the company’s procedures for dealing with distraught workers?
In the actual situation, the paramedics were notified, and they transported the employee to the hospital where he underwent a psychological evaluation. That diagnosis led to the employee being placed on permanent disability. As the stigma attached to mental health recedes, employees should be encouraged to seek assistance rather than suffering in denial.
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Andrea is a lawyer in the corporate legal department of a major company. She’s never quite fit in with the rest of the department and tends to work alone rather than as part of a team. She gets the assignments the other lawyers don’t want.
But wine and chocolate can’t solve every problem. Andrea’s morale continues to disintegrate and she becomes deeply depressed. She begins seeing a psychologist for mental health counseling. The counseling sessions help her with personal problems even as her work situation deteriorates.
The above scenario is loosely based on a California lawsuit about ten years ago where the company argued unsuccessfully that paying health insurance premiums meant it had a right to know the details of an employee’s mental health treatment. Unfortunately, arguments like the one raised by the California case make it difficult to convince employees to seek mental health treatment from an EAP or their health insurance plan.
Ted runs a company that provides website and social media support for small businesses. Ted grew up in the advertising business when it looked a bit like “Mad Men” and some of his habits are outdated. His most annoying habit is using nicknames.
Recently, Ted agreed with his team that they needed to give back to the community by offering an internship to local college students. Judy is the first intern they hire. She’s a marketing major with an endless curiosity about all aspects of the business and a willingness to learn. Ted calls her the Elephant’s Child, after another inquisitive youngster. Judy isn’t familiar with Rudyard Kipling’s “Just So” stories and thinks Ted’s nickname is demeaning.
Marcella was happy to find a friend like Barry when she joined her new employer. He seemed like such a nice guy, interested in mentoring younger co-workers like her. Barry was a big help to her as she navigated the internal politics of her new employer.
that she can have time off to go to court to deal with her son’s drug problem. Marcella’s shocked; her son doesn’t have a drug problem. Other co-workers stop by during the next few days to offer support.
Julia, the HR manager, is watching her company’s diversity and inclusion program go hideously wrong. Julia pushed every level of management all the way to the C-suite, urging them to broaden the pool of employees eligible for promotion to management. What did all her effort get her? Margaret.
any actions they take are likely to be undermined by Margaret. Most of them are applying for transfers away from her.
Nicole, the HR manager, had a scary Halloween with underclad co-workers and a wild Veteran’s Day that ended with claims of discrimination. She is finding it increasingly difficult to boost morale among her fellow employees. She’s trying to boost morale because her co-workers are disenchanted after years of no pay raises and limited opportunities for promotions.
Nicole, the HR manager, is planning another morale boosting event. Her first effort was the Halloween party a couple weeks ago which ended on a sour note when some of the costumes exceeded her expectations and the president’s tolerance.
illegal drugs because everyone knows that heroin comes from poppies. Nicole retorts that everyone knows red poppies symbolize the military dead in World War I. Shaken but undeterred, Nicole finishes the decorations as people wander in for lunch.
extra from the Godfather movies with chunky gold rings on both hands and a large gold watch. His shirt is open half-way down his chest displaying gold chain necklaces. In a voice roughened by cigarettes and cheap whiskey, the man explains that he’s looking for an HR manager to keep the “government off his back”.
Nicole is the HR manager for her company and she’s had a tough time for the past few years. Her company avoided layoffs but they haven’t given pay raises in years. Nicole tries to find other ways to boost employee morale.
ahead with her party plans. Friday arrives and Nicole decorates the break room with the help an elf, a 1930’s railroad hobo, and a clown. Then she rewards herself with a glass of (non-alcoholic) punch as she watches the employees file in for the party.
Doug is getting close to retirement age after a long, not very distinguished, career. He’s still the consummate professional but it’s obvious that all is not well with him. He is out sick at least one day a week and he doesn’t do much work on the days he is in the office.
talking to Doug about a client problem. When Doug said the problem sounded familiar, his junior replied, “It ought to; it’s your client”.